Disability counselling support
The Disability Royal Commission has been looking at issues of violence, neglect, abuse and exploitation of people with disability.
Formal submissions to the Disability Royal Commission have now closed.
A final report will be delivered to the Australian Government in September 2023.
The impact of these issues being explored by the Disability Royal Commission continues to be felt. For this reason, emotional support (also known as counselling) continues to be available if you have been affected by these issues. This support is available for people with disability, and their carers and families.
Emotional support is free, independent and confidential. If you would like to speak to a counsellor near you, select your state and territory.
On this page
- How we can help you
- Who you can talk to
- Counselling support
- Disability advocacy support
- Accessible resources
- Support for Aboriginal and Torres Strait Islander people with disability
- Aboriginal and Torres Strait Islander resources
- Translated videos
- Support for culturally and linguistically diverse (CALD) people with disability
- How you can help spread the word
- Where you can find more information
How we can help you
If you have experienced or witnessed someone being hurt, treated badly or taken advantage of, you may want support.
A counsellor can support you to talk about your feelings and experiences in a safe space. This can be done over the phone, face-to-face, for a short time or longer time, and with experienced people that meet your specific needs.
This support is available for people with disability, their families and carers who were affected by the Disability Royal Commission and the issues explored.
You can take your time to think about getting support. It’s here for you when you are ready.
Who you can talk to
Contact the National Counselling and Referral Service on 1800 421 468 for emotional support, or ask to be connected to a counsellor near you.
It is available 9am to 6pm weekdays, and 9am to 5pm weekends and national public holidays.
If you are deaf or hard of hearing and/or find it hard speaking with people who use a phone, call the National Relay Service (NRS) on 133 677.
If you are currently experiencing any form of violence or abuse, or you are concerned for your or someone else’s safety, call 000 immediately.
If you would like to speak to a counsellor near you, select your state and territory.
Learn more about the free counselling support available to you, your family and your carers in this video.
You can also watch our video containing answers to common questions about counselling support services.
Disability advocacy support
Disability advocacy is when someone helps you to speak up for yourself or make a complaint when you do not feel confident or comfortable to do so. A disability advocate can help you to connect to other support services as well.
The National Disability Advocacy Program provides people with disability access to effective disability advocacy services across Australia.
The Disability Advocacy Finder is a handy web-based tool to assist people with disability, carers and their families, to search for Commonwealth and state and territory government funded disability advocacy providers.
The Disability Gateway also has a range of information and links to services to help people with disability, their family, friends and carers, to find the support they need.
We have a number of accessible resources that you can use and share.
Braille and large print
- Send an email to firstname.lastname@example.org with your name and address.
Guide to Disability Royal Commission support services
- Guide to Disability Royal Commission support services – accessible booklets
Support for Aboriginal and Torres Strait Islander people with disability
Culturally appropriate support is available for Aboriginal and Torres Strait Islander people with disability and their families.
Indigenous-run support is available in some areas.
To speak to a counsellor near you, select your state and territory.
You can also call the National Counselling and Referral Service for counselling support or ask them to connect you to a counsellor or advocate near you. Call 1800 421 468 (9am to 6pm weekdays, and 9am to 5pm weekends and national public holidays).
Counsellors can arrange translations and interpreting if you need help in another language.
Aboriginal and Torres Strait Islander resources
We have fact sheets, posters, and translated videos that you can use and share.
Fact sheet and poster
- Disability Royal Commission support services fact sheet - Indigenous
- General counselling and advocacy support A3 poster - Indigenous
- Flipbook - Indigenous
- Aboriginal English
- Yolngu Matha
Support for culturally and linguistically diverse (CALD) people with disability
If you want emotional support in another language, you can use the Translating and Interpreting Service (TIS National) free of charge. You can call:
- National Counselling and Referral Service on 1800 421 468 and ask for an interpreter
- TIS National on 131 450 and ask to be connected to the National Counselling and Referral Service on 1800 421 468.
We have translated fact sheets that you can use and share.
Our fact sheet is available in the following languages:
- Arabic - العربية
- Chinese (Simplified) - 简体中文
- Chinese (Traditional) - 繁體中文
- Farsi - فارسى
- French - Français
- Greek - Ελληνικά
- Hindi - हि न्दी
- Italian - Italiano
- Spanish - Español
- Turkish - Türkçe
- Urdu - ارُدُو
- Vietnamese - Tiếng Việt
How you can help spread the word
We encourage you to spread the word about the emotional support available so people can get the support they need in a free and confidential way.
We have a range of resources to help get the message out to people with disability, families, carers, and your network.
- Disability Royal Commission support services images
- Disability Royal Commission support services poster
- Disability Royal Commission support services brochure
- Disability Royal Commission support services fact sheet
Where you can find more information
- Disability Gateway
- Your Story Disability Legal Support
- List and map of counselling and advocacy providers
- National Disability Advocacy Program support services finder
- Disability Royal Commission website
- COVID-19 Information and support for people with disability and carers
- Disability Royal Commission Terms of Reference consultation