Disability and Carers

COVID-19 Information and support for people with disability and carers

You might be feeling worried about the coronavirus (COVID-19). You might be wondering what you should be doing. Or you might have a question.

Visit our information and support page for more information.

Through the provision of targeted supports and services for people with disability and carers, the Department of Social Services (DSS) works to improve their independence and participation in community and economic life.

DSS, in partnership with all Australian Governments, implements the National Disability Strategy 2010-2020, providing the overarching policy framework for all Australian disability policy.

DSS also helps to implement the National Disability Insurance Scheme and support Australians’ mental health.

Further supports are provided through a range of payments, programs and services, and grants and funding for organisations.

More information is available under publications and articles, standards and quality assurance, and related agencies and sites.

Transitioning to the NDIS

As the National Disability Insurance Scheme (NDIS) rolls out in each state and territory, most Commonwealth disability programs will end.

In March 2019, the Australian Government announced that Commonwealth funding for most transitioning programs has been extended up to 30 June 2020 to help providers support eligible clients remaining in programs to transition to the NDIS.

People who are eligible for the NDIS will access their services and supports through their NDIS plan, ensuring supports meet their individual needs. Anyone who currently accesses a Commonwealth disability program who is ineligible for the NDIS will continue to receive supports through Continuity of Support arrangements. In most cases, this will be through existing arrangements where programs are still operating.

It is important that people test their eligibility for the NDIS as soon as possible.

Find out more on the National Disability Insurance Scheme website

NDIS Participant Service Guarantee

The Australian Government has pledged to introduce a new NDIS Participant Service Guarantee to cut red tape and wait times and improve the NDIS experience for participants.

Consultation on what should be included in the Guarantee and how NDIS processes could be improved took place in 2019. Visit engage.dss.gov.au to find out more about the previous public consultation.

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