Crisis and help lines
Police assistance Line (non-urgent) – 13 14 44
National Disability Abuse and Neglect Hotline(Opens external website) - 1800 880 052
The National Disability Abuse and Neglect Hotline is a free, independent and confidential service for reporting abuse and neglect of people with disability. The Hotline works with callers to find appropriate ways of dealing with reports of abuse or neglect through referral, information and support.
Learn more about the hotline and reporting data.
1800RESPECT(Opens external website)
1800RESPECT is the national domestic, family and sexual violence counselling, information and support service.
If you or someone you know is experiencing, or at risk of experiencing domestic, family and sexual violence, you can:
- Call: 1800RESPECT on 1800 737 732 – 24 hours, 7 days a week
- Text: 0458 737 732 – 24 hours, 7 days a week
- Online chat: visit the 1800RESPECT(Opens external website) website – 24 hours, 7 days a week
- Video call: visit the 1800RESPECT(Opens external website) website – 9 am to midnight AEST, 7 days a week. No appointment needed.
In an emergency, call 000.
Lifeline Australia(Opens external website) – 13 11 14
24 hours, 7 days a week
Providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.
13 YARN(Opens external website) – 13 92 76
24 hours, 7 days a week
A national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.
Disability Advocacy Support Helpline - 1800 643 787
The Disability Advocacy Support Helpline provides short term and phone-based disability advocacy support, no matter where you live in Australia. The Helpline may refer you to other supports in your local area based on your individual needs. Read more about the Disability Advocacy Support Helpline.
Disability Gateway(Opens external website) - 1800 643 787
Monday to Friday, 8 am to 8 pm (AEST/AEDT)
The Disability Gateway is a free, Australia-wide service. It helps all people with disability, their families and carers to find trusted information and connect to services in their area.
Carer Gateway(Opens external website) – 1800 422 737
Monday to Friday, 8am to 5pm
Carer Gateway helps carers get the support they need before reaching crisis point. Carer Gateway provides a range of early intervention, preventative and tailored supports and services to help carers manage their daily challenges, reduce stress and plan for the future.
National Relay Service(Opens external website) - TTY 1800 555 630. Fax 1800 555 690. SMS 0416 001 350.
Monday to Friday, 8am to 6pm AEST (closed on public holidays)
The National Relay Service (NRS) can help you contact someone in the case of emergency if you're deaf or find it hard to hear or speak to hearing people on the phone.
Complaints Resolution and Referral Service - 1800 880 052 (toll free)
The Complaints Resolution and Referral Service is a free service for people with disability who are users of Australian Government funded Disability Employment Services, Australian Disability Enterprises and/or Disability Advocacy services.
Submit your complaint via the Online Complaints Form on the Job Access website(Opens external website).
National Disability Advocacy Program
The National Disability Advocacy Program provides people with disability access to effective advocacy support. This support promotes and protects the rights of people with disability by helping to remove barriers to their full and equal participation in the community.
Services can be found through the Disability Advocacy Finder at the Ask Izzy website(Opens external website).
More information
For more information on disability and carers support, visit: