National Relay Service

The Department of Social Services (DSS) uses the National Relay Service (NRS) to ensure our contact numbers are accessible to people who are deaf or have a hearing or speech impairment.

To access a standard, mobile, 1300, or 1900 DSS number:

  • TTY users - phone 133 677 then ask for the phone number you wish to contact
  • Speak and Listen (speech-to-speech relay) users - phone 1300 555 727 then ask for the phone number you wish to contact
  • Internet relay users - visit the National Relay Service website and ask for the phone number you wish to contact.

To access a 1800 DSS number:

  • TTY users - phone 1800 555 677 then ask for the 1800 toll-free number you wish to contact
  • Speak and Listen (speech-to-speech relay) users - phone 1800 555 727 then ask for the 1800 toll-free number you wish to contact
  • Internet relay users - visit the National Relay Service website and ask for the 1800 toll-free number you wish to contact.

For more information visit the National Relay Service website.

Content Updated: 11 November 2013