Contact the Department

National office

Tuggeranong Office Park
Soward Way (cnr Athllon Drive)
Greenway ACT 2900

PO Box 7576
Canberra Business Centre ACT 2610

All locations can be contacted through the DSS national number, 1300 653 227 (Calls are charged at a local rate except from mobile phones which are charged at mobile rates).

For International Callers: + 61 2 6146 0001

If you are deaf or have a hearing or speech impairment, you can use the National Relay Service to contact any of DSS's listed phone numbers.

Email enquiries - dssfeedback@dss.gov.au

You can give us feedback on this website

Department of Social Services network

The DSS network comprises our state and territory offices  located throughout Australia.

New South Wales / Australian Capital Territory
State office details Regional Offices

Tower A - Levels 8, 9, 10
260 Elizabeth Street
Surry Hills, Sydney NSW 2010

Tower B - Levels 8, 9
280 Elizabeth Street
Surry Hills, Sydney NSW 2010

GPO Box 9820
Sydney NSW 2001

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

 

Newcastle
Level 3
3 Hopetoun Street
Charlestown NSW 2290

Orange
Level 1
21-29 William Street
Orange NSW 2800

Canberra
Level 3
60 Marcus Clarke Street
Canberra City ACT 2601

3 Lonsdale Street
Braddon ACT 2612

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Northern Territory
State office details Regional Offices

Level 7, Jacana House
39-41 Woods Street
Darwin NT 0800

GPO Box 9820
Darwin NT 0801

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

Alice Springs
Level 2
16 Hartley Street
Alice Springs NT 0870

PO Box 8091
Alice Springs NT 0871

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Queensland
State office details Regional Offices

100 Creek Street
Brisbane QLD 4000

PO Box 9820
Brisbane QLD 4000

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

Townsville
Aged and Community Care/Office of Aged Care Quality and Compliance
Level 4
235 Stanley Street
Townsville QLD 4810

PO Box 2018
Townsville QLD 4810

Rockhampton
Disability Employment Services
Level 1
36 East Street
Rockhampton QLD 4700

PO Box 550
Rockhampton QLD 4700

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South Australia
State office details Regional Offices

State Manager & Reception
Level 13
11 Waymouth Street
Adelaide SA 5000

Level 18
11 Waymouth Street
Adelaide SA 5000

Note: There are no floor buttons inside the lifts. To go to Level 18, use the touch displays located in the lift foyer. You will then be directed to one of the lifts (E-H).

GPO Box 9820
Adelaide SA 5001

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

Northern
34 Stirling Street
Port Augusta SA 5700

PO Box 2214
Port Augusta SA 5700

 

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Tasmania
State office details Regional Offices

Level 1
100 Melville Street
Hobart TAS 7000

GPO Box 9820
Hobart TAS 7001

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

There are no regional office locations in Tasmania

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Victoria
State office details Regional Offices

Level 7-9
595 Collins Street
Melbourne VIC 3000

GPO Box 9820
Melbourne VIC 3001

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

There are no regional office locations in Victoria

 

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Western Australia
State office details Regional Offices

Level 1, Australia Place
15-17 William Street
Perth WA 6000

GPO Box 9820
Perth WA 6848

Ph: 1300 653 227
(Calls are charged at a local rate except from mobile phones which are charged at mobile rates)

There are no regional office locations in Western Australia

 

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