Resources for outcomes-based contracting

Resources to help governments, service providers and social enterprises use outcomes-based contracts to address long term disadvantage.

About the resources

These resources introduce outcomes-based contracting (OBC). They explain the main ideas of OBC and how it differs from traditional contracting. They also help people who fund services (commissioners) decide when OBC may be the right approach.

Videos

These short videos explain outcome-based contracting and why commissioners may choose this approach. They are useful for people who develop policy, buy services, manage contracts, or deliver human services.

Introducing outcomes-based contracting video tile

Introducing outcomes-based contracting video

Learn the basics of outcomes-based contracting.
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Next steps in outcomes-based contracting video tile

Next steps in outcomes-based contracting video

Learn more about outcomes-based contracting and how working together achieves better outcomes.
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Factsheets

These factsheets explain the key parts of OBC.  They help organisations understand the approach and decide if OBC is right for them.

Introduction to outcomes-based contracting

Introduction to outcomes-based contracting

Guidance on how outcomes based contracts can be used to address long term disadvantage.
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Identifying a target cohort

Identifying a target cohort

Learn how to identify a target cohort, including who can access the service and how they are referred.
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Defining outcome metrics

Defining outcome metrics

What to consider when designing outcome metrics and where traditional and outcomes-based contracting differ.
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Understanding outcome measurement

Understanding outcome measurement

Measurement gives confidence that changes have occurred. This is an introduction to key concepts such as counterfactual and verification.
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Outcomes payments

Outcomes payments

An introduction to how payment arrangements differ between outcomes-based and traditional contracting.
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Checklist for outcomes-based contracting

Checklist for outcomes-based contracting

Use this checklist to see if you are ready for outcomes-based contracting.
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DSS5232 | Permalink: www.dss.gov.au/node/5232