Disability Employment Services participation
Important information
The Inclusive Employment Australia program replaces the Disability Employment Services program on 1 November 2025.
Participant information
DES program participants choose the services they receive and how they receive them.
Providers of DES are a mix of large, medium and small for-profit and not-for-profit organisations. They have experience in supporting people with disability, as well as helping employers to support employees with disability in the workplace.
To find a DES provider:
- visit the Job Access website to conduct a DES provider search(Opens external website)
- contact a JobAccess Advisor(Opens external website) on 1800 464 800
- call the Centrelink employment services line(Opens external website) on 132 850
- visit a local Centrelink service centre(Opens external website)
- view the list of current DES providers.
DES providers can help people looking for work to:
- get ready to work
- train in specific job skills
- write a resume
- practice interview skills
- look for jobs that suit them.
Once in a job, DES providers can help with specific on-the-job training and support that suits the participants' needs. This includes help under the Work Assist program(Opens external website). Work Assist provides support to eligible employees who find it hard to fulfil essential requirements of their role due to their injury, disability or health condition. A DES provider will work with the Work Assist participant and their employer to provide support that maximises the chance of maintaining employment.
Participant resources
These resources help participants make informed choices on their employment journey.
More information
Inclusive Employment Australia
If you have any questions about Inclusive Employment Australia, you can:
- speak to your current DES provider
- call the DES Transition Line on 1800 227 337.
If you need an interpreter, call TIS National on 13 14 50* and ask for 1800 227 337.
Disability Employment Services
DES Participants calling about the current Disability Employment Services program are to call the NCSL line on 1800 880 052. This includes transferring between Disability Employment Services Providers, complaints and enquiries about their current situation.
The following information may also be of interest to DES participants.
- Visit the Disability Gateway(Opens external website)
- DES Service Guarantee(Opens external website)
- Disability Employment Services performance scorecards(Opens external website)
- Complaints and referrals(Opens external website)
- Employment | Disability Gateway(Opens external website)
If you need an interpreter, call TIS National on 13 14 50* and ask for 1800 880 052.
*Call charges apply for calls to ‘13’ and ‘1800’ numbers from mobile phones.
If you are d/Deaf, hard-of-hearing or have speech communication difficulties, please contact the National Customer Service Line through the free National Relay Service. For more information, visit accesshub.gov.au(Opens external website).