National Disability Abuse and Neglect Hotline
The National Disability Abuse and Neglect Hotline (The Hotline) is a free, independent and confidential service. You can call the Hotline to report abuse and neglect of people with disability in Commonwealth, State and Territory funded disability services.
Anyone can contact the Hotline including:
- family members
- service providers
- people with disability.
The Hotline is not a complaints resolution service or an individual advocacy service.
Hotline staff work with callers to find appropriate ways of dealing with reports of abuse and neglect. Staff may refer reports to complaints handling mechanisms in the relevant state and territory. They may also refer to other complaints handling bodies such as the various Ombudsman, Anti-Discrimination Boards and the Complaints Resolution and Referral Service (CRRS).
Data for the Hotline
You can read more about the data and statistics for the Hotline.
- Hotline data - January–June 2023
- Hotline data - July–December 2022
- Hotline data - January–June 2022
- Hotline data - July–December 2021
- Hotline data - January–June 2021
- Hotline data - July–December 2020
- Hotline data - January–June 2020
Previous data for the Hotline
Older reports are available on the National Library's Australian Government Web Archive.