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Emergency support
Emergency support Crisis payment Crisis payment is a one-off payment paid through Services Australia. You can apply for a crisis payment if you are receiving an income support payment and experience an extreme circumstance. To apply Visit the Services Australia website for crisis payments (Opens external website) . …
Gambling
Gambling Need help with gambling? Call the National Gambling Helpline on 1800 858 858 for free, professional and confidential support 24 hours a day, 7 days a week. Or visit Gambling Help Online (Opens external website) . Impacts of gambling The Australian Institute of Health and Welfare states Australians lose …
Loans and savings
Loans and savings Financial Resilience programs Our Financial Resilience programs provide access to safe and affordable financial products including: no interest loans matched savings. These products are an alternative to other high risk, high interest products such as payday loans. In addition to the …
Try, Test and Learn
Try, Test and Learn About the Fund Using insights from the Australian Priority Investment Approach to Welfare, the $96.1 million Try, Test and Learn Fund trialled new or innovative approaches to assist some of the most vulnerable in society onto a path towards stable, sustainable independence. The fund used the …
Strengthening the community sector
Strengthening the community sector About the Community Sector Grants Engagement Framework In April 2024, the Australian Government announced the development of the Community Sector Grants Engagement Framework. This was part of the election commitment to a stronger, more diverse and independent community sector. The …
International social security agreements
International social security agreements About international social security agreements Australia’s international social security agreements help people to access certain pensions from Australia and/or an agreement country that they may not otherwise be able to access. They do this by allowing people to: lodge a claim …
Improving digital skills for older Australians
Improving digital skills for older Australians How Be Connected works Be Connected launched in October 2017 and has been extended until 30 June 2028 (Opens external website) . Be Connected (Opens external website) supports people aged 50 years and over to confidently and safely use the internet and digital …
Contact us
Contact us Get in touch with us Enquiries and feedback Contact us by phone, email or mail. Includes contact information for media enquiries. Making a complaint Learn more about making a complaint about our services, service providers we fund, or procurement we’ve conducted. Reporting suspected fraud Learn more about …
Annual reports
Annual reports About our annual reports Our annual reports provide: an overview of our achievements and policy directions the achievements and challenges faced delivering our programs and initiatives details about finance, performance reporting, management and accountability. The reports are prepared in …
Older Australians
Older Australians Age Pension The Age Pension is the main income support payment available to support the basic living standards of older Australians. As you approach retirement or transition to retirement, you may find you need to draw on a combination of income sources such as work, superannuation and your other …