Enquiries and feedback form

You can use our online form to ask us a question or provide feedback.
What would you like to do?
To help us solve your enquiry, please tell us where you are located.

Your question

Please provide all relevant information to help us know how to best answer your question. This does not include giving us personal information about someone else without first getting their consent.

If required, can we contact you about this enquiry?
Important: You can submit an anonymous question. Please be aware we won’t be able to contact you if we need more information about your question. We also won’t be able to let you know the outcome.

Your contact details

Are you under 18?
Note: If you are under 18, your parent/guardian will need to consent to any individuals or organisations involved to disclose your personal information to our department for the purposes of us looking into your question. After you submit this form, we will contact your parent/guardian for their consent.

Parent/guardian details

If you are under the 18 years of age you will need to supply your parent/guardian details below.

Preferred way(s) to contact a parent or guardian.
Do you have any accessibility or preferred language needs you would like us to understand/consider as we manage your enquiry?
I give consent to the Department of Social Services to disclose my personal information to any individuals or organisations, including third parties, involved in the enquiry for the purposes of looking into and reporting on my complaint.

Consent to share with third parties

I give my consent to any individuals or organisations involved in the complaint to disclose my personal information to the Department of Social Services for the purpose of looking into and reporting on my enquiry by the department.

Consent to share with the Department of Social Services

Before you submit

The Department of Social Services is collecting information about you to assist in the effective management of your complaint as well as for training purposes. Our Privacy Policy has been prepared in accordance with the Australian Privacy Principles and contains information about how you can access and correct personal information held by the department about you. It also contains information about how you can complain about a breach of the Australian Privacy Principles and how we will deal with such a complaint. Please read our:

If you would like a copy of this information, please print BEFORE you submit the form.

DSS2650 | Permalink: www.dss.gov.au/node/2650