Crisis support for parenting and children

Important phone numbers, online help and resources for parents, carers and children.

Crisis and help lines

Lifeline Australia(Opens external website)

Call 13 11 14

24 hours, 7 days a week

Providing all Australians experiencing emotional distress with access to 24-hour crisis support and suicide prevention services.

13 YARN(Opens external website)

Call 13 92 76

24 hours, 7 days a week

A national crisis support line for mob who are feeling overwhelmed or having difficulty coping. They offer a confidential one-on-one yarning opportunity with a Lifeline-trained Aboriginal & Torres Strait Islander Crisis Supporter.

1800RESPECT(Opens external website)

1800RESPECT is the national domestic, family and sexual violence counselling, information and support service. It is available 24 hours a day, 7 days a week.

If you or someone you know is experiencing, or at risk of experiencing domestic, family and sexual violence, you can:

In an emergency, call 000.

Kids Helpline(Opens external website)

Call 1800 55 1800

24 hours, 7 days a week

If you are aged 5-25 years old, you can free call Kids Helpline for any reason. The service is free (even from a mobile) and confidential online.

headspace(Opens external website)

Call 1800 650 890

Mental health support for young people. Offering phone, chat and online community support.

Beyond Blue(Opens external website) 

Call 1300 22 4636

24 hours, 7 days a week

Support for anxiety, depression and suicide prevention. Providing mental health information or 24/7 qualified counselling support for anyone.

Suicide Call Back Service(Opens external website)

Call 1300 659 467

24 hours, 7 days a week

Telephone counselling support to people at risk of suicide, concerned about someone at risk, bereaved by suicide and people experiencing emotional or mental health issues.

Medicare Mental Health(Opens external website)

Call 1800 595 212

8:30am to 5:00pm, Monday to Friday (except public holidays).

Provides free and confidential mental health support for anyone in Australia. Support can be accessed via face-to-face spaces, the national phone service, or the website.

Medicare Mental Health Kids Hubs(Opens external website)

Medicare Mental Health Kids Hubs provide a welcoming place where children 12 years and under, families and carers, can access free mental health support. Medicare Mental Health Kids Hubs offer access to a range of health professionals and services. 

Breastfeeding Helpline(Opens external website)

Call 1800 686 268

24 hours, 7 days a week

Family Relationship Advice Line(Opens external website)

Call 1800 050 321

8 am to 8 pm, Monday to Friday

10 am to 4 pm, Saturday (except national public holidays).

Relationships Australia(Opens external website)

Call 1300 364 277 

For relationship support services for individuals, families and communities.

ForWhen(Opens external website)

Call 1300 242 322

9 am to 4.30 pm (AEST/AEDT), Monday to Friday

For new and expecting parents.

Healthdirect(Opens external website)

Call 1800 022 222

24 hours, 7 days a week

Medicare Public Enquiries Line

Call 132 011

24 hours, 7 days a week

MensLine Australia(Opens external website)

Call 1300 789 978

24 hours, 7 days a week

A free telephone and online counselling service offering support for Australian men. 

Poisons Information Centre

Call 131 126

24 hours, 7 days a week

Call this number if you think someone has taken an overdose, made an error with medicine or been poisoned. You can call from anywhere in Australia.

PANDA'S National Perinatal Mental Health Helpline(Opens external website) 

Call 1300 726 306

9 am to 7:30 pm (AEST/AEDT), Monday to Friday

9 am to 4 pm (AEST/AEDT), Saturday and public holidays 

Pregnancy, Birth and Baby(Opens external website)

Call 1800 882 436

7am to midnight (AEST/AEDT), 7 days a week

SANE Australia Mental Health Helpline(Opens external website)

Call 1800 187 263

10 am to 8 pm (AEST/AEDT), Monday to Friday

QLife(Opens external website)

Call 1800 184 527

3 pm (AEST/AEDT) to midnight (AWST), 7 days a week

Carer Gateway(Opens external website)

Call 1800 422 737

8 am to 5 pm, Monday to Friday

Additional support

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