Where to get help
If you or someone else is in immediate danger call Triple Zero (000)
Find out how to contact the child protection agency in your state or territory.
If you have concerns about the safety of a child you should report it to the relevant state or territory child protection agency.
Where to get advice and information you can trust.
Parenting can be a tough gig. It is ok to reach out for help.
Find a useful list of national resources and contacts.
How to contact tailored help for non-parent carers.
Child protection can be a difficult topic and your wellbeing and safety is important.
If you or someone you know needs help or support at any time contact one of the below services:
13 11 14
1300 22 4636
Kids Help Line
If you are aged 5-25 years old, you can free call Kids Help Line for any reason.
1800 511 800
You can call 1800Respect if you need help or support with:
- Violence – if someone is hurting you physically
- Abuse – if someone is treating you badly.
1800 737 732
Families Relationship Advice Line
- Strengthening family relationships
- Helping families stay together
- Assisting families through seperation
Monday to Friday 8am to 8pm local time
Saturday 10am to 4pm local time
Closed Sundays and national public holidays
1800 050 321
Grandparent, Foster and Kinship Carer Advisers
Monday to Friday 8:30 am to 4:30 pm
1800 245 965
Grandparent, Foster and Kinship Carer Advisers give tailored help for all non-parent carers such as:
- grandparent carers
- foster carers
- kinship carers
- informal carers.
Grandparent, Foster and Kinship Carer Advisers can help you and your family while you adjust to your change in circumstances.
- They can tell you about payments and support services based on your needs.
- They can give you information about Medicare, Centrelink or Child Support.
- They can refer you to federal, state and community services in your area.
Children and families national resources and contacts
- Australian Children's Commissioner - Australian Human Rights Commission
- Australian Government Office for the eSafety Commissioner
- CREATE Foundation - representing the voices of children and young people with an out-of-home care experience
- Families Australia – National Coalition on Child Safety and Wellbeing - a national peak body seeking to improve the wellbeing of Australian families
- National Aboriginal and Torres Strait Islander Early Childhood Strategy
- National Agreement on Closing the Gap
- National Plan to Reduce Violence against Women and their Children 2010-2022
- National Strategy to Prevent and Respond to Child Sexual Abuse
- SNAICC – National Voice for our Children - the national non-governmental peak body for Aboriginal and Torres Strait Islander children
- The Line – a service for youths aged 12 to 20 years
- Think U Know what young people see, say and do online