Volunteer Management

The Volunteer Management Activity supports the delivery of volunteer support services and one-off innovation and collaboration projects to encourage, support and increase participation in volunteering.

Volunteer Support Services provide volunteering information and support to individuals, volunteers, volunteer managers and volunteer involving organisations. These services are located in metropolitan and regional areas across Australia.

Organisations currently funded under the Volunteer Management Activity are listed on the DSS Grants Service Directory. You can search the directory by program name, state/territory, region or postcode, or a combination of these.

On 30 June 2021, all current funding agreements under the Volunteer Management Activity will cease.

Review of the Volunteer Management Activity

In November 2017, Matthews Pegg Consulting (mpconsulting) was commissioned to conduct an independent review into the appropriateness, effectiveness and efficiency of the Volunteer Management Activity program.

The final report was received by the Department in October 2018.

On 13 February 2020, the Minister for Families and Social Services, Senator the Hon Anne Ruston, released the Report on the Review of the Volunteer Management Activity (the Review).

The Review provides the Department with recommendations on ways to significantly improve volunteer management across Australia.

The Review recommended that the Australian Government:

  1. Continue to invest in volunteer management, but clarify its interest in volunteer management including the focus and objective of its investment, and
  2. Work with stakeholders over the coming 12 months to co-design a new program (including the performance framework) that focuses the Australian Government’s investment on building the capacity of Volunteer Involving Organisations to effectively recruit and manage volunteers.

The Review noted the importance of volunteering to the Australian society, including contributing significant value to the economy, community cohesion and individual wellbeing.

The Review also highlighted the important role volunteering plays in service delivery across a wide range of sectors, including aged care, disability, family and community services, disaster resilience, environmental management, sports, arts and culture.

Future of the Volunteer Management Activity 

From 1 July 2021, the Australian Government will distribute up to $33.5 million (excluding GST) over five years under the new Volunteer Management Activity to the state and territory volunteering peak bodies.

The new model will focus on volunteering peak bodies developing and implementing strategies to build the capacity of Volunteer Involving Organisations, through online volunteer management services, and breaking down barriers to volunteering for identified priority groups.  

These priority groups include:

  • People with Disability 
  • First Nation Peoples 
  • Newly Arrived Migrants

Please see the attached for information:

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