Survey of separated parents

This study explores the experiences of separated parents receiving Family Tax Benefit and engaging with the child support system.

It examines how parents use different payment arrangements and the factors that influence access to and management of support.

It highlights factors that influence payment arrangements, including financial, practical and safety considerations.

Key insights

• Parents who choose Private Collect arrangements do so for a range of personal and practical reasons.
• Some parents experience variations in receiving payments in full or on time.
• Many parents face complex circumstances, including family and domestic violence.
• Decision-making can be influenced by power dynamics and practical considerations.
• Understanding of the child support system varies across parents.

More information

Learn more about Reviewing the Child Support Scheme.