Abuse and neglect hotline available to people with disability and supporters

20 July 2023cover of National Disability Abuse and Neglect Hotline

If you have experienced or witnessed a person with disability being hurt, treated badly or neglected, you can report it to the National Disability Abuse and Neglect Hotline (the Hotline).

The Hotline is free, independent and confidential and available to anyone, including people with disability, their family members, friends and service providers.

It will work with you to find ways of dealing with what you have reported through information, support and referrals to other organisations.

The Hotline will also encourage you to seek advocacy support if needed.

It’s open Monday to Friday, 9am to 7pm Australian Eastern Standard Time (AEST) and Australian Eastern Daylight Saving Time (AEDST), excluding Australian national public holidays.

The Hotline is funded by the Australian Government Department of Social Services.

You can view our new video about the Hotline below. We encourage you to share this video through your own channels.

Transcript - The National Disability Abuse and Neglect Hotline

The Hotline is not a crisis service. In case of life threatening situations call 000 for attendance by Ambulance, Fire or Police services. If you think a crime has been committed or is being committed, contact your local police.

Find out more:

To make a report, contact the Hotline on 1800 880 052 or visit the JobAccess website for more information.

If you are deaf or have a hearing or speech impairment contact the National Relay Service (NRS) by calling 13 36 77 then asking for 1800 880 052.

If you are from a non-English speaking background you can use the Translating and Interpreting Service (TIS) by calling 13 14 50.

Send an email to: hotline@workfocus.com.

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