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Interpreters and family safety
Interpreters and family safety Interpreters play a crucial role in ensuring that people who don’t speak English, or speak English as a second language, are able to access appropriate support and legal services. Interpreters play a crucial role in ensuring that people who don’t speak English, or speak English as a …
Sector Readiness Fund
Sector Readiness Fund About the trial The Australian Government committed $8 million from 2018-19 to 2022-23, to support the Sector Readiness Fund. The Fund provided grants to assist established social enterprises to: buy capability building services help attract investment grow the business increase social …
CaFIS 1D - Families with Multiple and Complex Needs
CaFIS 1D - Families with Multiple and Complex Needs In this tool, you will find: An overview of the challenges families with multiple and complex needs face Advice on 'what works' in supporting families with multiple and complex needs Links to additional resources Related Tools: Creating Collaborati In this tool, you …
Making a complaint
Making a complaint Help us improve our services We encourage all clients to provide feedback on their experiences with us or our department-funded service providers. Our complaints management process ensures that any concerns you have with the services or decisions made by us or a department-funded service provider …
Community growth
Community growth … Enabling people to manage finances and plan for a secure future. … Community growth …
Child safety obligations for grants
Child safety obligations for grants Child safe obligations The Royal Commission into Institutional Responses to Child Sexual Abuse (Opens external website) highlighted the need for: a national response to child safety organisations to provide an environment where children feel (and are) safe, protected and …
DES 2018- Employment Verification (Star Ratings) Guideline
DES 2018- Employment Verification (Star Ratings) Guideline These Guidelines outline the Disability Employment Service (DES) Provider’s responsibilities and required actions for the Participants that require the employment verification for the Ongoing Support performance measure of the 2018 DES Performance Framew These …
CaFIS 1C - Engaging Children and Young People
CaFIS 1C - Engaging Children and Young People In this tool, you will find: A summary of ways to support meaningful and effective participation of children and young people Principles for engaging children and young people Links to additional resources Related tool: Rights of Children and Families In this tool, you …
CaFIS 1F - Trauma Informed Practice
CaFIS 1F - Trauma Informed Practice In this tool, you will find: An overview of complex trauma, its causes and impacts on individuals, families and communities Trauma-based approaches to supporting children and families Links to additional resources Related tool: Child Development and In this tool, you will find: An …
Our leadership
Our leadership Our organisational structure Our organisational structure is designed to ensure we are delivering our key priorities. The following information is correct as at 1 October 2025. Organisational structure Access this resource Our Secretary Michael Lye is the Secretary . Ellen Fitzgerald is the Chief of …