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Financial counselling
Financial counselling Financial counselling services You can get counselling with community and local organisations to help you: with your financial problems manage your debt make informed choices about your money in the future. These services are voluntary, free and confidential. You can access them: …
Emergency support
Emergency support Crisis payment Crisis payment is a one-off payment paid through Services Australia. You can apply for a crisis payment if you are receiving an income support payment and experience an extreme circumstance. To apply Visit the Services Australia website for crisis payments (Opens external website) . …
Supporting people in financial crises
Supporting people in financial crises Scam warning We are aware of unauthorised websites and social media accounts giving false information about the national No Interest Loans Scheme (NILS). You should get your information only from this website or the Good Shepherd website (Opens external website) . If you believe …
Gambling
Gambling Need help with gambling? Call the National Gambling Helpline on 1800 858 858 for free, professional and confidential support 24 hours a day, 7 days a week. Or visit Gambling Help Online (Opens external website) . Impacts of gambling The Australian Institute of Health and Welfare states Australians lose …
Loans and savings
Loans and savings Financial Resilience programs Our Financial Resilience programs provide access to safe and affordable financial products including: no interest loans matched savings. These products are an alternative to other high risk, high interest products such as payday loans. In addition to the …
Support with appealing NDIS decisions
Support with appealing NDIS decisions Overview The NDIS Appeals Program helps people with disability, and other people affected by reviewable decisions (Opens external website) of the National Disability Insurance Agency (NDIA). It helps people to access support when seeking a decision review through the …