Pensioners overseas 

The information provided in this fact sheet applies to customers in receipt of Age Pension, Disability Support Pension1, Wife Pension, Widow B Pension, Carer Payment, Department of Veterans’ Affairs (DVA) Service Pension and Income Support Supplement.

Please note that these arrangements apply to pensioners living overseas (generally, the only social security payments payable overseas indefinitely are the Age Pension and the Disability Support Pension for pensioners who have been assessed as severely disabled and having no work capacity).

An increase to the pension rate

From 20 September 2013, the maximum rate for pensioners living overseas is $773.20 a fortnight for a single pensioner and $584.50 a fortnight for each member of a couple (these amounts include the Pension Supplement basic amount).

The Pension Supplement ($61.70 a fortnight for singles; $93 a fortnight for couples combined) is paid for the first six weeks that a pensioner is outside Australia. After six weeks, the Pension Supplement basic amount is payable ($21.50 a fortnight for singles and $35.80 for couples combined).

Rent Assistance continues to be paid for the first 26 weeks of a temporary absence from Australia for age pensioners and for six weeks for all other pensioners. 

More information

For more information please go to the ‘Australians overseas’ link at the Department of Human Services website or contact International Services from:

  Austria

0800 295 165

  Canada

1888 2557 493

  China (North)*

10 800 6100 427

  China (South)*

10 800 2611 309

  Denmark

8088 3556

  Germany

0800 180 2482

  Greece

0080 0611 26209

  India

000 800 61 01098

  Indonesia

001 803 61 035

  Italy

800 781 977

  Korea Republic

003 081 32326

  The Netherlands

0800 0224 364

  New Zealand

0800 441 248

  Philippines

1800 1611 0046

  Poland

800 6111 220

  Portugal

800 861 122

  Singapore

800 6167 015

  Spain

900 951 547

  Thailand

001 800 611 4136

  Turkey

00 800 6190 5703

  UK

0800 169 5865

  United Arab Emirates

800 061 04319

  USA

1866 3433 086

  elsewhere

+61 3 6222 3455 (or if above numbers not available)

Note: These international free call numbers connect you directly to the Department of Human Services International Services. This free call may not be available from every location within the country, and may not be free from mobile phones or public phones. You may need to insert coins/card in pay phones as for a local call and this may not be refunded at the end of the call.

* China (North) is the provinces of Beijing, Tianjin, Hebei, Shanxi, Inner Mongolia, Heilongjiang, Liaoning, Jilin, Shandong and Henan. All other provinces are considered to be China (South) for this purpose.

Disability Support Pensioners under 21 without children continue to be paid at a rate that includes the equivalent Youth Allowance rate, Youth Disability Supplement and Pharmaceutical Allowance. They also continue to be paid the Utilities Allowance and Telephone Allowance quarterly, if eligible, during temporary absences for up to 6 weeks.

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