National Rental Affordability Scheme

**A message to investors and approved participants**

Approved participants must ensure their actions comply with the National Rental Affordability Regulations 2008 (NRAS Regulations) at all times and in respect of each allocation. A failure to do so may provide the Secretary with grounds to transfer an allocations under Regulation 21A of the NRAS Regulations.

Where an investor has concerns that the approved participant may not be complying with the NRAS Regulations, the investor should contact the department at nras@dss.gov.au. An example of where the approved participant may not be complying with the NRAS Regulations is where an approved participant states to an investor that the investor is in default of any NRAS contractual agreement on the basis of the property manager they have engaged, or the actions of that property manager.

**Information for investors**

The NRAS Regulations were recently amended to include a power for the Secretary to transfer the allocation attached to an investor’s rental dwelling to a different approved participant at the request of the investor, if certain grounds exist. It is important to note that these regulatory changes do not extend to interfering in private, contractual arrangements between approved participants and investors. The information sheet below describes the amendments in detail.

• Investor Protection Regulatory Amendments information sheet

Before submitting a request to have the allocation attached to your NRAS rental dwelling transferred to another approved participant, investors should understand the process to request to transfer an NRAS allocation. The link below provides information that investors should be aware of before submitting a request to transfer.

• Process for an investor to request a transfer of an NRAS allocation to another approved participant – Please read BEFORE completing a request to transfer an allocation to another approved participant to familiarise yourself with the process involved.
• Guidelines for completing an investor application to transfer an allocation to another approved participant – Must be used in conjunction with completing an Investor Application to Transfer an Allocation to another Approved Participant.
• Investor Application to Transfer an Allocation to another Approved Participant – Must be completed in conjunction with the Guidelines for Completing an Investor Application to Transfer an Allocation to another Approved Participant.