Welfare Reform

Cashless Debit Card changes 

Legislation has passed and the Cashless Debit Card (CDC) program is ending in all locations across Australia.

Since 3 October 2022, participants in the Ceduna, East Kimberley, Goldfields, and Bundaberg and Hervey Bay regions can either volunteer for the program or move to self-managed payments.

CDC participants who were previously on the program and want to volunteer for the program, can call Services Australia on 1800 252 604. On 6 March 2023, they will automatically be moved to enhanced Income Management.

On 6 March 2023, all eligible CDC participants located in the Cape York and Doomadgee region, and the Northern Territory, as well as volunteers from the Ceduna, East Kimberley, Goldfields, Bundaberg and Hervey Bay regions, will move to enhanced Income Management.

Participants on Income Management that have a BasicsCard will not be affected. 

Read more about the Cashless Debit Card program changes or visit servicesaustralia.gov.au/debitcard.

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