Data Exchange

The Data Exchange is the program performance reporting solution developed by the Department of Social Services (DSS) in consultation with organisations and clients, in response to the Australian Government’s commitment to empower civil society organisations.

It was developed to improve the way we collect and use administrative data to improve the wellbeing of people and families in our communities. Reporting via the Data Exchange is now offered as part of the Community Grants Hub and hosted by DSS, and is expected to be extended to other government agencies and jurisdictions over time.

The name ‘Data Exchange’ reflects the two-way partnership of information sharing between funding agencies and organisations, enabling both to find smarter and more efficient ways of improving service delivery and the overall outcomes achieved for individuals, families and their communities.

The data requirements are divided into two parts: a small set of priority requirements that all organisations must report, and a voluntary extended data set that organisations can choose to share with the Data Exchange known as the partnership approach. In return for their efforts, partnership approach organisations will have access to multiple self-service reports that include data sourced from other government data sets.

Inputting data into the Data Exchange can be done in three different ways: system-to-system transfer, bulk uploads (xml) or direct entry into the web-based portal.

It explains the mechanisms and procedures for collecting, sharing, and managing data related to the services provided under the grant. Grantees will gain insights into the significance of data accuracy, privacy, and security in contributing to the overall effectiveness of their projects.

Visit Data Exchange ( for more information.

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