Personal information is information or an opinion, in any form, and whether true or not, about an identified individual, or an individual who is reasonably identifiable. This can include a person’s name or contact details, information about their foster care homes, or application forms that provide this type of personal information about a person.
DSS can answer general questions about the TILA.
Your information may be collected, used and disclosed to or by DSS to respond to your contact, for the purposes of advising you of, or providing you with, promotional materials and activities, and undertaking consultation processes and surveys, research, evaluations, investigations or where you have agreed or it is required by or authorised under law.
DSS does not accept or process TILA Applications or leaving care plans, so it does not actively collect the personal information of young people who are eligible for, or recipients of, the TILA.
Any TILA applications and leaving care plans received by DSS will not be processed. TILA applications and leaving care plans should be sent to the appropriate TILA administrator.
Requests for TILA balances, including those that contain personal information of young people who are eligible for, or recipients of, the TILA will be forwarded to Services Australia at email@example.com and/or the relevant state or territory TILA contact for actioning. DSS may also request personal information from Services Australia about TILA balances.
All emails to the TILA mailbox that contain personal information, including TILA applications or leaving care plans will be deleted.