NDIS reforms

The Australian Government is committed to making improvements to the NDIS for all participants, their families, and carers.

The Independent Review of the NDIS (NDIS Review) looked at how to make sure the NDIS and the broader disability supports around it work well for the people with disability who depend on them.

The NDIS Review looked at the NDIS design, how it works, and how to make sure it can continue into the future. It considered how the NDIS can work better for people with permanent and significant disability.

An overarching goal of the NDIS Review was to put people with disability back at the centre of the NDIS and to create a sustainable NDIS for future generations. 

The Australian Government is carefully considering the recommendations in the final reports of both the NDIS Review and the Disability Royal Commission before providing its responses. 

Careful sequencing of any changes is needed to ensure important foundations are in place before broader reforms occur.

The Australian Government is committed to working collaboratively with states and territories and the disability community to progress the required reform.

Get involved or stay up to date with NDIS reforms

The Department of Social Services and the National Disability Insurance Agency (NDIA) are working closely together to improve the NDIS.

Stay up to date with the latest information by visiting our Frequently Asked Questions page.

DSS updates and engagement opportunities

Stay up to date about how the NDIS Review recommendations will be addressed, including any changes to legislation and the NDIS Rules, or to be part of ongoing engagement activities.

NDIA Participant First: Have your say

You can be involved in the co-design of changes to the NDIS. The NDIA invites you to join Participant First – where you can help improve the NDIS.

NDIS Community Catch Ups

Minister Shorten hosted a series of in-person and online events in May and early June 2024, where he answered questions about NDIS reform.

  • Sydney morning tea was held Wednesday 8 May
  • Canberra event was held Wednesday 15 May
  • Perth morning tea was held Tuesday 21 May
  • Brisbane morning tea was held Friday 24 May
  • Online NDIS Community catch up was held Wednesday 5 June.

NDIS Review Town Halls

The department supported Minister Shorten to deliver a series of NDIS Review Town Hall events across Australia. These sessions offered the disability community the opportunity to learn more about the recommendations of the NDIS Review.

See our NDIS Review Town Halls page for information about these events, including event recordings and summaries.

‘Getting the NDIS Back on Track’ Bill

The Australian Government introduced changes to the NDIS Act that will enable future improvements to the NDIS and strengthen the NDIS Quality and Safeguards Commission.

See our Changes to the NDIS Act page for more information.

To contact the department

Email: enquiries@dss.gov.au
Phone: 1300 653 227
Monday to Friday between 8.30am and 5pm (AEST).

If you are Deaf, hard of hearing, or have a speech impairment, you can use the National Relay Service to contact the department. 
Website: accesshub.gov.au/nrs-helpdesk 
Phone: 1800 555 660

If you are more comfortable having a conversation in a language other than English, you can use the Translating and Interpreting Service (TIS) on 131 450 and tell them you want to speak to the Department of Social Services on 1300 653 227.

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