Feedback Form

Enquiry, Feedback, Compliment Or Complaint

Before lodging a complaint

If your complaint relates to an organisation funded by DSS we strongly recommend that you try to resolve the matter before you contact us.

My Details
Please enter your name as First Middle Last
Address Details
Complaint Details

Please provide details of your complaint, including who provided the service.

The main key concerns/issues I want looked into are:

Files must be less than 2 MB.
Allowed file types: jpg jpeg rtf pdf doc docx xls xlsx.

Note: If you have more attachments to include, please email them to complaints@dss.gov.au after submitting this form. Please quote the lodgement number your receive after submitting this form.

If you are under the 18 years of age you will need to supply your parent/guardian details below

Parent/Guardian Details
Please enter your name as First Middle Last
The Department of Social Services is collecting information about you to assist in the effective management of your complaint as well as for training purposes. The DSS Privacy Policy has been prepared in accordance with the Australian Privacy Principles and contains information about how you can access and correct personal information held by DSS about you. It also contains information about how you can complain about a breach of the Australian Privacy Principles and how DSS will deal with such a complaint. The DSS Privacy Policy can be found on our website at www.dss.gov.au/privacy-policy.
Feedback Details

Please provide ALL relevant information in relation to this matter. All information is beneficial in allowing us to determine the next steps for handling the matter.

If you would like a copy of this information, please print BEFORE you submit the application.

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