Help is Here campaign
Domestic violence in our community is unacceptable. Everyone has the right to be free from harm and to live without fear of violence or abuse. All victims need compassionate and highly responsive support.
The Help is Here campaign provides information on support services available to anyone affected by domestic and family violence, to help them access the support they need, when they need it.
For urgent medical or police help freecall Triple Zero (000).
If you are self-isolating or required to isolate, but are in immediate danger, you can leave your house. Contact a domestic violence support service for advice about continuing to isolate in a safe place.
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Support Services
| Australia-wide | Phone |
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The national sexual assault, family and domestic violence counselling service for anyone in Australia who has experienced, or is at risk of, family and domestic violence or sexual assault. 24 hours, 7 days a week. |
1800 737 732 (24 hours) |
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MensLine Australia is a telephone and online counselling service for men with emotional health and relationship concerns, including issues of violence. |
1300 789 978 (24 hours) |
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The Men’s Referral Service is a men’s family violence telephone counselling, information and referral service for men using or at risk of using violent or controlling behaviour. |
1300 766 491 (Monday to Friday: 8am – 9pm, weekends: 9am – 5pm) |
| Australian Capital Territory | Phone |
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Domestic Violence Crisis Service (DVCS) DVCS can provide support 24/7 to those in the community who have been impacted by domestic and family violence, including those who are at risk of using violence. DVCS can provide crisis intervention, legal advocacy, safety planning and referrals. |
6280 0900 (24 hours) |
| New South Wales | Phone |
|---|---|
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NSW Domestic Violence Helpline The Domestic Violence Line is a 24 hour NSW statewide telephone crisis counselling and referral service for women, including trans women. Counsellors on the Domestic Violence Line can help you:
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1800 65 64 63 (24 hours) |
| Northern Territory | Phone |
|---|---|
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Darwin Aboriginal and Torres Strait Islander Women’s Shelter Darwin Aboriginal and Torres Strait Islander Women’s Shelter provides services for women who are escaping family violence. The services provided include support, referral, outreach and domestic violence crisis accommodation. |
8945 2284 (24 hours) |
| Queensland | Phone |
|---|---|
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DVConnect exists to help Queenslanders escape domestic, family and sexual violence by providing crisis helplines, as well as emergency transport and accommodation away from violence. DVConnect is a not-for-profit organisation that has provided state-wide specialist domestic, family and sexual violence crisis counselling, intervention, information, safety planning and pathways to safety for almost 20 years. |
1800 811 811 (24 hours) |
| South Australia | Phone |
|---|---|
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Domestic Violence Crisis Service The Domestic Violence Crisis Line is a statewide service offering assistance to women experiencing domestic violence in South Australia by providing information, counselling and safe accommodation options. |
1800 800 098 (24 hours) |
| Tasmania | Phone |
|---|---|
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Safe at Home Family Violence Response and Referral Line Safe at Home is the Tasmanian Government's integrated criminal justice response to family violence. It involves a range of services working together to protect and support victim-survivors of family violence, including young people and children, while making offenders responsible for their behaviour. |
1800 633 937 (24 hours) |
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Family Violence Counselling and Support Service The Tasmanian Family Violence Counselling and Support Service provides information, counselling and support to assist children, young people and adults affected by family violence. |
1800 608 122 (Monday to Friday: 9am – midnight, weekends and public holidays: 4pm – midnight) |
| Victoria | Phone |
|---|---|
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Safe steps is the state-wide 24/7 access point for those who need to leave a violent situation and access emergency crisis accommodation. |
1800 015 188 (24 hours) |
| Western Australia | Phone |
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The Domestic Violence Helpline is a state wide 24 hour service. It provides information, support and referral for people experiencing family and domestic violence as well as for those who are concerned about their violent and abusive behaviours. Help can include phone counselling, liaison with police if necessary, support in escaping situations of family and domestic violence and referral to safe accommodation. This service can also provide information about accessing legal advice, accommodation and other support services for people who have been served with a violence restraining order. A telephone based interpreting service is available if required. |
1800 007 339 (24 hours) |
| Legal services (Australia-wide) |
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Provides information about family and domestic violence and the law in Australia, and links to helpful references and support services. |
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Specialist Domestic Violence Units (DVUs) Specialist Domestic Violence Units in each state and territory provide tailored legal assistance and other holistic support to women and children experiencing domestic violence. This includes assisting clients to access services such as:
Organisations that operate specialist DVUs in each state and territory can be found on the Attorney General’s Department website. |
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Health Justice Partnerships (HJPs) Through HJPs operating in most Australian states and territories, lawyers and health professionals work together to assist women experiencing domestic violence. Lawyers work at hospitals and health centres to ensure women can access legal assistance in a safe location. They also train health professionals to recognise when women have legal problems related to domestic violence. Organisations who deliver HJPs can be found on the Attorney General’s Department website. |
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Family Advocacy and Support Service Each Australian State and Territory have a Family Advocacy and Support Service (FASS). FASS combines free legal advice and support at court for people affected by domestic and family violence. You can find contact details for all FASS locations, and general information about domestic and family violence and the law, on the FASS website. |
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Community Legal Centres Australia Community Legal Centres are independent, not-for-profit community organisations that provide legal services to the public. This link provides information about accessing support from Community Legal Centres in each state and territory. |
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Legal Aid Centres in each state and territory provide legal assistance to socially and economically disadvantaged Australians. This Fact Sheet provides information about Legal Aid services available in each state and territory. |
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National Aboriginal and Torres Strait Islander Legal Services (NATSIL) NATSIL are the national peak body for Aboriginal and Torres Strait Islander Legal Services. This link provides information about services available to provide legal assistance and advice to Aboriginal and Torres Strait Islander peoples. |
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