Youth Transition Support services

Starting a new life in a new country is a challenge. Young refugees and vulnerable migrants often need extra help and support to become and stay connected in their new community.

Youth Transition Support (YTS) services have been funded $42.8 million over 4 years to help young humanitarian entrants and vulnerable migrants aged 15 to 25 to participate in work and education.

YTS services improve workplace readiness, provide access to vocational opportunities, and create strong social connections through education and sports engagement.

Service providers deliver a range of projects and activities for participants, including connections with local employment services and jobs, and vocational or other further education opportunities.

Service locations and providers

YTS services are delivered by six providers in 19 Local Government Areas in the following select locations:

  • Access Community Services - Logan, Queensland
  • MDA Ltd - Brisbane, Queensland
  • The Community Migrant Resource Centre (Parramatta) - Sydney, New South Wales
  • The Lebanese Muslim Association - Sydney, New South Wales
  • Foundation House - Melbourne, Victoria; and
  • The Brotherhood of St Laurence - Melbourne, Victoria.

The areas selected for YTS services have high numbers of humanitarian entrants and vulnerable migrants and each provider is partnering with other settlement services, employers, schools, TAFEs, universities and other community and sporting organisations in their local area.

The Multicultural Youth Advocacy Network (MYAN) provided advice and support to providers from January 2016 to December 2018 and administered an independent evaluation of the pilot.

More information

Media release, 17 December 2015 – Support for young refugees

Youth Transition Support (YTS) Pilot Period (January 2016 to June 2017) Evaluation Report

The YTS Pilot Period (January 2016 to June 2017) Evaluation Report, commissioned by MYAN as part of its support role for the YTS, analysed the initial 18-month pilot period from January 2016 to June 2017. The evaluation was conducted by independent evaluators Synergistiq.

The report found that YTS services are filling an important gap in the range of settlement services required by humanitarian entrants and other young migrants.

Key findings from the Report show that:

  • the pilot assisted 5,492 clients, with a total of 15,496 sessions delivered across all providers
  • the majority of young people entered the YTS to achieve employment, education and training outcomes and to improve their community participation and networks
  • younger clients are more likely to seek assistance in community participation and networks, while older clients are more likely to seek assistance in employment, education and training
  • the pilot has increased client confidence, self-esteem and motivation, increased work readiness and access to work experience opportunities; and
  • the pilot is showing some early success in generating medium-term outcomes, such as increased employability for young people and clients completing vocational qualifications.

Providers have partnered with a range of agencies that are new to settlement services and have built productive relationships contributing to successful client outcomes.

The YTS Pilot Period Evaluation Report is available on the MYAN website.

Youth Transition Support (YTS) services Final Evaluation

As the Pilot Period Evaluation did not allow for conclusive assessment of sustainable medium-term outcomes, YTS services will be further evaluated.

A Final Evaluation will review YTS services and the impact on client outcomes, including employment, education and social participation, particularly in the 12 months to 3 years after participation.

The Final Evaluation is expected to be completed by July 2019 and will inform future policy development and the potential for future service delivery to newly arrived youth.

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