Free Translating Service

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The Free Translating Service is provided for people settling permanently in Australia, to support participation in employment, education and community engagement.

Permanent residents and select temporary or provisional visa holders are able to have up to ten eligible documents translated, into English, within the first two years of their eligible visa grant date.

The Migration Translators delivers the Free Translating Service on behalf of the Department of Social Services.

Applications for the Free Translating Service are made on the Free Translating Service website. The website is easy to use and is available in English, Arabic, Farsi and Simplified Chinese.

Where available, all translations are completed by translators credentialed by the National Accreditation Authority for Translators and Interpreters (NAATI).

Free Translating Service Helpdesk

Information about the Free Translating Service, including eligibility, is available on the website.

The Free Translating Service Helpdesk can also be contacted:

  • by email: fts@migrationtranslators.com.au   

  • online: Using the ‘Contact us’ form

  • by phone: 1800 962 100
  • with an interpreter:

    1. Call TIS National on 131 450

    2. State the language interpreter that you require

    3. Ask to be connected to the Migration Translators on 1800 962 100.

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