Personal Helpers and Mentors (PHaMs) Targeted Services for Vulnerable Groups

PHaMs Targeted Services for Vulnerable Groups are funded to target high-need vulnerable groups within the community.  These vulnerable groups include Indigenous Australians, homeless people and humanitarian entrants. 

Who is eligible to participate in PHaMs Targeted Services for Vulnerable Groups?

For Targeted Services a person must be within the prescribed target group for the relevant service type:

  • Indigenous – a person, who is of Aboriginal or Torres Strait Islander descent, identifies himself or herself as an Aboriginal person or Torres Strait Islander and is accepted as such by the Indigenous community in which he or she lives.
  • Humanitarian Entrants – people who hold or have held a humanitarian visa.
  • Homeless –  there are three kinds of homelessness:
    • Primary homelessness, such as sleeping rough or living in an improvised dwelling
    • Secondary homelessness including staying with friends or relatives and with no other usual address, and people staying in specialist homelessness services
    • Tertiary homelessness including people living in boarding houses or caravan parks with no secure lease and no private facilities, both short and long-term.

All PHaMs services assist people in the above vulnerable groups, however due to high geographical need some have more targeted services.

Locating a Personal Helpers and Mentors service

More Information

For further information about PHaMs services see:

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