Personal Helpers and Mentors (PHaMs) Remote Services

Many communities in remote areas are disadvantaged through a lack of infrastructure, and community and clinical services. DSS has implemented a complementary PHaMs service delivery model for remote areas. This model expands on the established PHaMs service model.

Delivery of PHaMs in remote localities recognises and promotes the spiritual, cultural, mental and physical healing for Indigenous Australians living with mental illness in remote communities.
In order to support people with severe mental illness in remote communities PHaMs Remote Services:

  • use a community development approach – this means support will be provided to individuals, as well as their support network including family, carers and the community
  • use innovative service delivery models that build on existing local infrastructures and services
  • train local people to undertake PHaMs team roles over time, and
  • encourage the development of suitable activities to enable social inclusion and strengthening of family and community relationships for people participating in the service.

Who is eligible to participate in PHaMs Remote services?

The eligibility criteria for PHaMs remote services is the same as PHaMs general services except the 16 year age criteria has been removed to allow younger people (at risk of suicide and undertaking risk taking behaviours) to access the service.

PHaMs Remote Services organisations may also work intensively with community and family members as an appropriate way of supporting people with a mental illness and to build local capacity to support people with mental illness.

How do I locate a Personal Helper and Mentors service

More Information

For further information about PHaMs services see:

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