Ensuring Quality

Quality Indicators
Quality Indicators measure aspects of service provision which contribute to the quality of care and services given by the provider, and consumers’ quality of life and experiences. 

Standards and Accreditation
Links to information on residential aged care standards, rights and responsibilities of residents, certification and sanctions.

Residential Aged Care Sanctions
Information about Sanctions and Notices of Non-Compliance imposed on or issued to approved providers (operators) of Australian Government subsidised aged care services.

Aged Care Quality and Compliance
The Aged Care Quality and Compliance Group located within the Australian Government Department of Social Services is responsible for ensuring the quality and accountability of Australian Government-subsidised aged care services.

Quality Reporting
Quality Reporting is the Australian Government’s process for encouraging home care providers to review, refine and continuously improve the quality of their service delivery.

The South Australian Innovation Hub Trial
The Australian Government has launched a trial in South Australia which aims to cut unnecessary red tape for the aged care sector.

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