NRAS portal

Welcome to the NRAS portal page.

NRAS portal

Digital Identity

The NRAS portal uses the Australian Government Digital Identity System to verify users. Digital Identity is a safe, secure and convenient way to prove who you are online.

myGovID is the Australian Government’s Digital Identity app. You will need a Digital Identity (myGovID) to access the NRAS portal.

FAQ’s and links provided below explain Digital Identity in more detail including how to access and set up your myGovID.

Digital Identity FAQs

What is Digital Identity?

Digital Identity is a safe, secure and convenient way for Australians to prove who they are online. You can also link your Digital Identity to an Australian business to act on its behalf.

Digital Identity allows you to verify your identity, much like a digital version of a 100-point ID check.

Once your Digital Identity is set up, you can reuse it whenever you are asked to prove who you are to access a range of government online services for both personal and business matters.

Using myGovID as your Digital Identity

myGovID is the Australian Government’s Digital Identity app. Set up your myGovID in three easy steps. Download the myGovID app to your smart device, enter your details and choose your identity strength. To access the NRAS portal, you will need at least a standard identity strength. As it's your personal Digital Identity, you should set up your myGovID using a personal email address. It should not be a shared or work email address.

For further information on setting up a visit www.mygovid.gov.au/setup.

Link your myGovID to a business using Relationship Authorisation Manager (RAM)

If you access the NRAS portal on behalf of a business, you will need to link your myGovID to the business using RAM.

RAM is an authorisation service that allows you to act on behalf of a business online when linked with your Digital Identity, like myGovID. How you link depends on whether you’re a:

  • principal authority – person responsible for the business or entity
  • authorised user or administrator - someone who acts on behalf of a business or entity.

For more information, see https://info.authorisationmanager.gov.au

Types of NRAS portal access

There are three levels of access for users:

Participant Read Only User

The user is only able to view data and can perform functions such as payment reconciliations or printing refundable tax offset (RTO) certificates.

Participant Read/Write User

The user can perform searches; update dwelling details; create and submit TDAs; view RTO certificates and payment requests.

Participant Claims User

The user can perform searches; update dwelling details; create and submit TDAs; view RTO certificates and payment requests and create annual statements of compliance.

Tenancy/Property Manager Access

There is only one level of access for tenancy/property managers.

NRAS Tenancy/Property Manager

The tenancy/property manager is able to create TDAs for dwellings they manage; submit the TDAs to the approved participant to review and finalise; and search dwelling records.

Portal access request forms

Quick Reference Guides (QRGs)

External resources

How to apply for an NRAS property

Information for prospective tenants looking to apply for NRAS properties including contact lists of housing providers in each state and territory

About NRAS

General information on NRAS for tenants, approved participants and investors

Living in an NRAS property

Information for tenant eligibility and moving from one NRAS property to another NRAS property

Management and compliance of NRAS dwellings

Information on NRAS incentives, Statements of Compliance requirements and NRAS performance reporting for approved participants and investors

NRAS portal

Information, Quick Reference Guide's, and a link to the NRAS portal for approved participants

NRAS resources

NRAS approved forms and fact sheets for approved participants and tenancy managers

 

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