Programme Reporting


24 February 2015

Partnership approach now available

The Department is pleased to announce that the partnership approach is now available in the DSS Data Exchange web-based portal, earlier than originally expected.

Organisations who have chosen to participate in the partnership approach can now record additional information about their clients including outcomes data using SCORE (Standard Client Outcomes Reporting), reasons for seeking assistance, referrals, and other items in this voluntary extended data set.

Taskcards are being developed to assist users to enter this data.

Consultations extended on draft report designs

The Department also invites you to provide feedback on three draft self-service partnership report designs. Consultations have been extended until 27 March 2015.

DSS Data Exchange - A New Approach to Programme Reporting

As part of a new way of working, the Department has implemented improved programme performance reporting processes in new grant agreements. DSS will progressively introduce standardised, prioritised, and collaborative reporting processes through the DSS Data Exchange by 1 July 2015.

The DSS Data Exchange applies to most client-based programmes in DSS, however there are some activities where it is not appropriate to collect client level data (for example funding for specialist research projects or for peak bodies). The nature of the reporting requirements for these other activities is specified in these grant agreements.

What does this mean for Service Providers?

Service Providers will be able to focus on front line service delivery to achieve better outcomes for individuals, families and communities.

Reporting requirements have been simplified and we will work together to shift the focus of performance measurement from outputs to more meaningful information about service delivery outcomes. The implementation of the DSS Data Exchange means there is now:

  • Fewer, more targeted data items reported;
  • Streamlined reporting arrangements;

Data requirements are divided into two parts: a small set of priority requirements that all service providers must report, and a voluntary extended data set that providers can choose to share with the Department in return for relevant and meaningful reports, known as the partnership approach. This will help build the evidence base regarding the effectiveness of DSS programmes and service delivery approaches. Participation in the partnership approach is entirely voluntary and there will be no negative consequences if a service provider chooses not to provide this extended data set.

Where can I get more information?

A number of fact sheets have been developed to provide more information about key aspects of the DSS Data Exchange including:

Please direct any further enquiries to (link sends e-mail) or phone 1800 020 283.

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