Financial Counselling, Capability and Resilience grant funding - Fact sheet

Supporting Australians experiencing personal and financial hardship, to address their financial difficulties and build long-term capability, is critical in improving or rebuilding their lives.

Financial Counselling, Capability and Resilience includes Commonwealth Financial Counselling, Financial Capability, the Financial Counselling Helpline and Financial Counselling to Support People Affected by Problem Gambling. These services are delivered under the Financial Wellbeing and Capability activity within the Families and Communities Programme.

Financial Counselling, Capability and Resilience encompasses the provision of financial counselling, financial literacy education and a telephone support service.

What has been offered?

41 organisations have been offered over $30.04 million to deliver Commonwealth Financial Counselling and Financial Capability to Australian families in need from 1 March 2015 to 30 June 2017. In addition, 8 organisations have been offered nearly $6 million to deliver the Financial Counselling Helpline. 33 organisations have been offered over $8 million to deliver Financial Counselling to Support People Affected by Problem Gambling from 1 March 2015 to 30 June 2016.

What services will be delivered?

Financial Wellbeing and Capability services focus on improving outcomes for people experiencing financial difficulties and strengthen support for vulnerable people before they are in crisis.

Commonwealth Financial Counselling and Financial Capability services provide direct case work or one-on-one intensive support, including advocacy and/or negotiation; assistance with budgeting and money management; referrals to other services; and networking/liaison with relevant service providers.

The national 1800 007 007 Financial Counselling Helpline expands the reach of financial counselling to people who are unable, or perhaps reluctant, to use face-to-face services.

Financial Counselling to Support People Affected by Problem Gambling provides one-on-one financial counselling and community outreach and education, and also aims to work collaboratively with gaming venues and state-and territory-funded problem gambling services.

The new way of working for grants

The Department’s new grant arrangements bring together 18 programs from five former departments into seven streamlined programs based on common social policy functions.

As part of this new way of working for grants, service providers have the scope and flexibility to be responsive, innovative and creative in meeting the needs of, and achieving better outcomes for the Australian community.

These improvements will create a more efficient and effective way of delivering government funds to the community by reducing red tape and duplication for service providers while creating a more streamlined, simplified and consistent reporting process.

For more information on the new way of working for grants visit the DSS Grants page.

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