DES Quality Assessment Instructions Measure 3.1 Individualised Job Plans

The assessment of DES Providers’ Job Plans is a key component of the Department’s assessment of a DES Provider’s performance against KPI 3 Quality. It is crucial that the agreed Job Plan includes the activities and assistance that the Participant can expect to receive, in order to become work ready or maintain sustainable employment. At a minimum Job Plans must include activities to allow Participants to meet their Mutual Obligation or compulsory participation requirements.

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