Cashless Debit Card - Volunteer to go on the Cashless Debit Card

Individuals who are receiving an income support payment, including Age Pension, can volunteer to go on to the Cashless Debit Card if they reside in one of the program areas.

If you volunteer, the Cashless Debit Card will operate in the same way as it does for all participants. For more information about how the card works visit the main Cashless Debit Card page.

To find out if you are eligible to volunteer, contact the Cashless Debit Card hotline on 1800 252 604 (free).

Why volunteer to be on the Cashless Debit Card?

The Cashless Debit Card has been designed to be used as a financial management tool. It provides participants with assistance to budget better for their circumstances to ensure they, and their families, have money available to meet essential expenses. 

Volunteering for the Cashless Debit Card means that you will get your income support payments on your card and you will benefit from the fee-free account and budgeting support the card offers.

How do I volunteer to be on the Cashless Debit Card?

Income support recipients in all Cashless Debit Card regions are now able to volunteer to join the Cashless Debit Card program. Age Pension recipients can also choose to join the Cashless Debit Card program if they wish to. 

Participants who choose to volunteer for the Cashless Debit Card program may leave at any time, by contacting the Cashless Debit Card hotline. 

To find out if you are eligible to volunteer, contact the Cashless Debit Card hotline on 1800 252 604 (free).

If you live in the Cape York region, the Family Responsibilities Commission is responsible for determining who is eligible for the Cashless Debit Card. If you wish to volunteer to go on to the Cashless Debit Card you can contact the Family Responsibilities Commission on 
1800 004 973 (freecall). 

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