Cashless Debit Card – Northern Territory

From 17 March 2021, Income Management participants in the Northern Territory can choose to transition to the Cashless Debit Card. Please visit the links below for key information on the program in the Northern Territory.

The Cashless Debit Card - Factsheets

• Northern Territory factsheet – Income Management to CDC
• Northern Territory factsheet – Traditional Credit Union CDC vs Indue CDC
• Northern Territory factsheet – BasicsCard vs Traditional Credit Union CDC for Merchants
• Northern Territory factsheet – The Cashless Debit Card Is Available
• Northern Territory factsheet – Income Management to CDC Brochure 

• Factsheets have also been translated into the following languages:
  • Ammatjerre
  • Arrente
  • Burrara
  • Kunwinkju
  • Modern Tiwi
  • Murinh Patha
  • Northern Kriol
  • Pintupi Luritja
  • Pitjantjara
  • Tiwi
  • Walpiri
  • Warumumgu
  • Yolngu Matha

Community Information Sessions

The Department of Social Services is engaging across the Northern Territory to provide communities with information on the option to transition from Income Management to the Cashless Debit Card.

The department has already engaged extensively with communities and key stakeholders around the Northern Territory. Since October 2019, the Department of Social Services has held almost 200 community engagement sessions with over 5,000 participants in 80 communities in the Northern Territory.

The department works with local stakeholders to schedule community information sessions in communities. The department is aiming to visit as many communities as possible through the engagement process. If you would like the DSS engagement team to visit your community, your store, or your organisation please contact NTEngagementandTransition@dss.gov.au

Upcoming Sessions

This schedule is subject to change – please check back closer to the date listed for your community. Locations listed are indicative and not exhaustive – please contact us if you would like a DSS engagement team to come to your community, organisation or store.

Feedback

The Department of Social Services encourages feedback about the ongoing community engagement sessions in the Northern Territory. Raising a concern, giving a compliment or offering a suggestion can help DSS improve its services.

To provide feedback, email cdcengagement@dss.gov.au

More information

For more information, call the Cashless Debit Card hotline on 1800 252 604.

Last updated: 10 May 2022 - 1:48pm