Quality Assurance for the National Disability Advocacy Program

In 2011 the Australian Parliament passed amendments to the Disability Services Act 1986, to mandate the introduction of a Quality Assurance (QA) system for the NDAP. The amendments provided mechanisms independent from government, to assess the compliance of disability advocacy services against a legislated set of quality standards – currently the National Standards for Disability Services (NSDS).

A number of these resources, in addition to other useful information relevant to NDAP quality assurance, are available on the DSS website:

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