Contact us

Get in touch with the BSWAT Payment Scheme by phone, email or post. We can answer your questions and guide you through the process.


Phone 1800 799 515

It is free to call from a landline.

Our hours are 9.00am to 5.00pm Eastern Daylight Savings Time, Monday to Friday.

If you have a hearing or speech impairment, contact the TTY service on 1800 555 677 and ask them to put you through to 1800 799 515.

Internal Relay users should visit the National Relay Service website and ask for 1800 799 515.

A TTY phone is required for these services.


Send an email to

In writing

Department of Social Services
BSWAT Payment Scheme
GPO Box 9820
Hobart TAS 7001

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