Contact Us

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Early Intervention Helpdesk

Phone: 1800 778 581

Email: early.intervention@dss.gov.au

Helpdesk opening hours: The Early Intervention helpdesk is located in Perth and is open during these times:

Monday - Friday 11.30am to 3.00pm and 4.00pm to 7.00pm (AEDST)
Monday – Friday 10.30am to 2.00pm and 3.00pm to 6.00pm (AEST)

Monday - Friday 8:30am to 12:00pm and 1pm to 4pm (WA)

*For a faster response please have your child’s Customer Reference Number (CRN) ready before your call. If leaving a voicemail, leave the child’s name, CRN and reason for the call.

TTY users: Call 1800 555 677 then ask for the 1800 toll-free number you wish to call.

Speak and Listen (speech-to-speech relay) users: Call 1800 555 727 then ask for the 1800 toll-free number you wish to call.

Internet relay users: Visit the National Relay Service website and enter the 1800 toll-free number you wish to call.

For other languages, call the Translating and Interpreting Service on 13 14 50 and ask them to contact the Helpline for you.

Other useful contact details

Better Start Registration and Information Service (RIS) Carers Australia

Phone: 1800 242 636

Better Start website

Carers Australia website

HCWA Autism Advisor contacts

State/territory Association Contact Number
NSW Autism Spectrum Australia (Aspect) 1300 978 611 or (02) 8977 8345
VIC AMAZE (Autism Victoria Inc) 1300 308 699 or (03) 9657 1600
WA Autism Association of Western Australia 1800 636 427 or (08) 9489 8900
QLD Autism Queensland Inc 1800 428 847 or (07) 3273 0000
NT Managed through Autism SA (08) 8947 4800
TAS Autism Tasmania Inc (03) 6278 9985

There are no HCWA Autism Advisor services in the ACT or SA. If you have a child with Autism in the ACT or SA and are seeking support, please use the below contact information.

State/Territory Association Contact Number
ACT Marymead Autism Centre (02) 6176 0515
SA Autism SA 1300 288 476

Early Days Workshops

For HCWA, contact your State or Territory Autism Advisor to find out about Early Days Workshops near you.

For Better Start, contact Carers Australia on 1800 242 636 or Ability First Australia via Better Start website.

Playgroups Australia

Tel: 1800 171 882 Email: info@playgroupaustralia.com.au

Autism Specific Early Learning and Care Centres (ASELCCs)

Region Name Centre Contact
Adelaide The Daphne Street Child Care and Specialist Early Learning Centre

(08) 8269 8688

aselccenquiries@anglicaresa.com.au

Melbourne The La Trobe University Margot Prior Autism Specific Early Learning and Care Centre

(03) 9479 2122

children@latrobe.edu.au

South Western Sydney The KU Marcia Burgess Autism Specific Early Learning and Care Centre

(02) 9612 9400

ku.marciaburgessautism@ku.com.au

Brisbane

The Queensland Autism Specific Early Learning and Care Centre - AEIOU Foundation for children with autism

(07) 3320 7900

nathan@aeiou.org.au

Perth First Steps Midland Autism Specific Early Learning and Care Centre

(08) 6380 5900

daycare@autism.org.au

Tasmania St Giles Autism Specific Early Learning and Care Centre

(03) 6454 1222

aselcc@stgiles.org.au

National Disability Insurance Scheme (NDIS)

For more information on the NDIS please visit the NDIS website or call 1800 800 110.

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