Disability counselling and advocacy support

Welcome to the Counselling and Advocacy support page.

You might need support from a counsellor or an advocate if you:

  • Have ever been hurt, treated badly or taken advantage of
  • Are thinking about taking part in the Disability Royal Commission

Support is free, independent and confidential.

On this page

How can you help me?

If you have experienced or witnessed someone being hurt, treated badly or taken advantage of, you may need support.

A counsellor can support you to talk about your feelings and emotions in a safe space.

An advocate can help you tell your story, protect your rights and access other supports.

You may be thinking about engaging with the Disability Royal Commission. A support person can help you make choices about telling your story. Getting support does not mean you have to take part in the Disability Royal Commission – it is your choice.

Many people say that counselling and advocacy has helped them.

You can take your time to think about getting support. It’s here for you when you are ready.

Who can I talk to?

Contact the National Counselling and Referral Service on 1800 421 468 for counselling support, or ask to be connected to a counsellor or advocate near you.

It is available 9am to 6pm weekdays, and 9am to 5pm weekends and national public holidays.

If you are deaf or have a hearing or speech impairment, call the National Relay Service (NRS) on 133 677.

If you are currently experiencing any form of violence or abuse, or you are concerned for your or someone else’s safety, call 000 immediately.

If you would like to speak to a counsellor or advocate near you, select your state and territory.

Watch Counselling Support Videos

About counselling support

Counselling Support: Questions and Answers

Watch Advocacy Support Videos

About advocacy support

Advocacy Support: Questions and Answers

Accessible resources

Fact sheet

Easy Read fact sheet

Auslan fact sheet

Braille and large print fact sheet

Aboriginal and Torres Strait Islander people with disability

Culturally appropriate support is available for Aboriginal and Torres Strait Islander people with disability and their families.

Indigenous-run support is available in some areas.

To speak to a counsellor or advocate near you, select your state and territory.

Or, call the National Counselling and Referral Service for counselling support or ask them to connect you to a counsellor or advocate near you. Call 1800 421 468 (9am to 6pm weekdays, and 9am to 5pm weekends and national public holidays).

Counsellors and advocates can arrange translations and interpreting for people who need help in another language.

Fact sheet and poster:

Radio advertisements:

Support in other languages

If you need counselling or advocacy support in another language, you can use the Translating and Interpreting Service (TIS National) free of charge. You can call:

  • National Counselling and Referral Service on 1800 421 468 and ask for an interpreter, OR
  • TIS National on 131 450 and ask to be connected to the National Counselling and Referral Service on 1800 421 468.

Our fact sheet is available in Arabic, Chinese, Farsi, French, Greek, Hindi, Italian, Spanish, Turkish, Urdu and Vietnamese:

Help us to spread the word

We encourage you to spread the word about these support services so people can get the support they need.

We have a communication toolkit and a range of resources to help get the message out to people with disability, families, carers, and your network.

More information

Last updated: