National Auslan Interpreter Booking and Payment Service (NABS)

Transitioning program

This program is transitioning into the National Disability Insurance Scheme (NDIS). Please read below for more information about receiving future supports.

The Department of Social Services administers NABS to provide accredited Auslan (Australian Sign Language) interpreters to deaf Auslan users free of charge for private medical consultations.

In response to the coronavirus pandemic the Government has extended the NABS program for existing clients. This extension ensures Auslan users continue to receive support through the challenges the pandemic has presented.

While NABS is not open to new clients, existing clients will be able to continue to access the service until 31 March 2021.

People who are deaf or hard of hearing who need Auslan supports are encouraged to access to the NDIS.

NABS is currently delivered by Wesley Mission Queensland.

To understand how the NDIS is operating during the pandemic, visit the Coronavirus (COVID-19) information and support section of the NDIS website.

Transitioning to the NDIS

NABS is transitioning to the NDIS. NABS clients will need to test their eligibility for the NDIS to continue to receive supports. Begin the process of testing your eligibility early.

Clients eligible for the NDIS will access funds for Auslan interpreters through their plan. Through the NDIS, clients are able to use their funds to book Auslan interpreters for a wider range of activities and choose which interpreter service/s they use. Clients will continue to receive supports through NABS until their NDIS plan is finalised.

The department has created an Easy Read instruction guide for NABS users to engage with the NDIS.

Continuity of Support

NABS clients aged 65 years and over will be eligible for Continuity of Support (CoS). CoS will support all Auslan users (including new clients) aged 65 years and over ineligible for the NDIS to access Auslan support for private medical appointments.

NABS will continue to be administered by the Department of Social Services.

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