External Merits Review Information

NDIS Appeals

Support for individuals seeking a review of National Disability Insurance Agency decisions in the Administrative Appeals Tribunal.

Do you disagree with a decision of the National Disability Insurance Agency (NDIA)?

If you disagree with a decision made by the NDIA you can apply to have the decision reviewed by the NDIA. This is called an internal review. If you still disagree with a decision after an internal review, you can apply to the Administrative Appeals Tribunal (AAT) for an external merits review. The AAT is separate and independent from the NDIA.

What support is available?

When you apply to the AAT you will be told that an independent support person will be able to help you with your application. The support person can assist you to understand the process, attend conferences and hearings with you, and assist you in putting your case to the AAT. As the appeal process may seem overwhelming, the support person may assist you with every aspect of your appeal.

There are support persons available in all NDIS sites. They are available to all AAT applicants and are located at the addresses listed below.

New South Wales (Hunter)
Disability Advocacy NSW
Suite 1, Level 2, 408 King Street
Newcastle West, NSW 2302
(02) 4927 0111 or 1300 365 085
Website: www.da.org.au

New South Wales (Nepean/Blue Mountains)
Disability Advocacy NSW
Suite 302, Level 3
107 Phillip Street
Parramatta, NSW 2150
1300 365 085
Website: www.da.org.au

South Australia
Brain Injury Network of SA Inc
70 Light Square,
Adelaide, SA 5000
(08) 8217 7600 OR 1300 733 049
Website: www.binsa.org

Advocacy Tasmania Inc.
Suite 6, Mayfair Plaza
236 - 244 Sandy Bay Road
Sandy Bay, TAS 7006
1800 005 131
Website: www.advocacytasmania.org.au

Regional Information and Advocacy Council
1/92 Gheringhap Street
Geelong Vic 3220 (03) 5245 7986
Website: www.riac.org.au

Western Australia (Perth Hills)
Midland Information Debt & Legal Advocacy Service (MIDLAS)
23 Old Great Northern Highway
Midland WA 6056
08 9250 2123
Website: www.midlas.org.au

Northern Territory (Barkly)
Brain Injury Network of SA Inc
67 Paterson St
Tennant Creek NT 0860
1300 733 049 OR (08) 8217 7600
Website: www.binsa.org

Australian Capital Territory
ACT Disability, Aged and Carer Advocacy Services
Suite 104 Block C,
Canberra Technology Park
49 Phillip Ave
Watson, ACT 2602
02 6242 5060
Website: www.adacas.org.au

More information

For more information and to access support from AAT visit www.aat.gov.au or call 1300 366 700.

For more information about the NDIS and when it will roll out in your local area, visit www.ndis.gov.au or call 1800 800 110.

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