External Merits Review Information

NDIS Appeals

Support for individuals seeking a review of National Disability Insurance Agency decisions in the Administrative Appeals Tribunal.

Do you disagree with a decision of the National Disability Insurance Agency (NDIA)?

If you disagree with a decision made by the NDIA you can apply to have the decision reviewed by the NDIA. This is called an internal review. If you still disagree with a decision after an internal review, you can apply to the Administrative Appeals Tribunal (AAT) for an external merits review. The AAT is separate and independent from the NDIA.

What support is available?

When you apply to the AAT you will be told that an independent support person will be able to help you with your application. The support person can assist you to understand the process, attend conferences and hearings with you, and assist you in putting your case to the AAT. As the appeal process may seem overwhelming, the support person may assist you with every aspect of your appeal.

There are support persons available in all NDIS sites. They are available to all AAT applicants and are located at the addresses listed below.

ACT

NSW

NT

QLD

SA

VIC

TAS

WA

For full agency details, see the NDIS Appeals Support Person Providers Contact List.

More information

For more information and to access support from AAT visit www.aat.gov.au or call 1300 366 700.

For more information about the NDIS and when it will roll out in your local area, visit www.ndis.gov.au or call 1800 800 110.

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