Gambling support

The following services are available for people affected gambling harm

BetStop – the National Self-Exclusion RegisterTM

BetStop – the National Self-Exclusion RegisterTM lets you exclude yourself from all Australian licensed online and phone wagering services in a single step for a minimum of 3 months and up to a lifetime. 

Registering is quick and easy. All you need is a mobile phone number, email address and an Australian driver’s licence or a Medicare card. 

The service is free, and your personal details will be protected.

Gambling Help Online

For free and confidential support visit the Gambling Help Online website to find out more about online counselling, live chat and email support, self-help advice and information. This is available to anyone experiencing harm and concerned about a friend or family member.

Telephone support

You can get immediate assistance by calling the National Gambling Helpline on 1800 858 858 for free, professional and confidential support 24 hours a day, 7 days a week. 

Financial counselling

Financial counselling is available to support people affected by gambling harm. Visit the department’s Commonwealth Financial Counselling webpage for more information.

Real stories

Find out more about people’s experience of gambling harm.

Read: A case study – Matthew’s story
 

Watch these videos: 

Portable Document FormatProblem gambling - Gabriela Byrne transcript (118 kB)

Word DocumentProblem gambling - Gabriela Byrne transcript (58 kB)

Portable Document FormatProblem gambling - Peter Byrne transcript (116 kB)

Word DocumentProblem gambling - Peter Byrne transcript (56 kB)

Portable Document FormatProblem gambling - Elizabeth transcript (118 kB)

Word DocumentProblem gambling - Elizabeth transcript (56 kB)

Portable Document FormatProblem gambling - Peter transcript (112 kB)

Word DocumentProblem gambling - Peter transcript (57 kB)

Portable Document Format Problem gambling - Julia transcript (57 kB)

Word Document Problem gambling - Julia transcript (57 kB)

 

Related pages

Gambling research
State and Territory Regulators of gambling
Gambling reforms
Information for Online Wagering Service Providers

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