Gambling resources and support services

Help for Family and Friends

This guide is designed to help family and friends of someone affected by problem gambling. It provides support and information on where and how to seek help, what to look out for and ways to protect themselves and their families. If you are concerned about the gambling habits of a loved one and want to hear first-hand experiences of this difficult journey, then read Help for Family and Friends.

Support services

Gambling Help Online

Visit the Gambling Help Online website to find out more about free online counselling, including live chat and email support, self-help advice, and information available to anyone seeking support for a gambling concern in a confidential environment 24 hours a day, 7 days a week.

Telephone support

You can get immediate assistance by calling the National Gambling Helpline on 1800 858 858 for free, professional and confidential support 24 hours a day, 7 days a week. Please note that calls from mobile phones to this number may incur additional costs.

Financial Counselling to support people affected by problem gambling

Visit the Department’s Commonwealth Financial Counselling webpage for more detail on this initiative.

More information

For more information about problem gambling, including where you can get help in your state or territory, visit the relevant website below.

VIC - Victorian Responsible Gambling Foundation

SA - Problem gambling

NSW - Gambling help

QLD - Addiction recovery

NT - Gambling help online

ACT - Problem Gambling Information

TAS - Department of Health and Human Services

WA - Department of Racing, Gaming and Liquor

Recovery Stories

Quick Links

You can get immediate assistance by calling the National Gambling Helpline on 1800 858 858 for free, professional and confidential support 24 hours a day, 7 days a week.

For advice and help, visit Gambling Help Online.

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