Benefits & Payments

Information on benefits and payments managed by the Department can be read in the following areas of this website:

The following are a range of benefits and payments that can apply to a wide range of people at different points in their lives.

General benefits and payments available

Concessions, Allowances and Supplements

Financial help


What is Centrepay?

Centrepay is a voluntary bill-paying service which is free for Centrelink customers. Through Centrepay, a customer can authorise the department to deduct regular amounts from their welfare payments to pay their bills to an approved Centrepay business.

Do Centrelink customers have to use Centrepay?

No. Centrelink customers can choose if they wish to use Centrepay to pay their bills and ongoing expenses like rent, gas, electricity, water and phone, as well as other household costs, as it is voluntary.

Does it cost anything to use Centrepay?

Centrepay is free to Centrelink customers. Businesses pay a transaction fee (including GST) to the department for each successful deduction paid to them. This fee must not be passed on to the customer.

What are the objectives of Centrepay?

The objective of Centrepay is to assist Customers in managing expenses, which are consistent with the purposes of their welfare payments, and reducing financial risk, by providing a facility to have regular Deductions made from their welfare payments.

For further information on Centrepay refer to the Centrelink website.

Related information

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