Family Relationship Services Program – Transfer of responsibilities to the Department of Families, Housing, Community Services and Indigenous Affairs 

Key Elements

Contract management of the Family Relationship Services Program (FRSP) will be consolidated within the Department of Families, Housing, Community Services and Indigenous Affairs (FaHCSIA) and streamlined. 

Under the new model, the Attorney-General’s Department (AGD) will transfer departmental resources to FaHCSIA to enable consolidation of administration of the FRSP within FaHCSIAFaHCSIA will manage face-to-face, online and telephone service contracts for the FRSP.

The FRSP services will be managed under the new Family Support Program which draws together family partnering and parenting services for all families, irrespective of whether they are intact, separating, separated, simple or complex in structure.

A specific family law service stream will be maintained with AGD retaining policy responsibility for family law services (post separation services and family relationship centres).


The FRSP delivers a range of family counselling and support services that are available to all families, intact or separated.  Non-government organisations across Australia are funded to deliver FRSP services.

The FRSP is currently jointly funded by FaHCSIA and the Attorney-General’s Department (AGD) with each portfolio having policy responsibility for their respective services.

The FRSP sees over 200,000 face to face clients a year, and receives over 100,000 telephone queries and over 100,000 online queries.


The measure will begin on 1 July 2009.  It will be rolled out by FaHCSIA, in consultation with AGD and the sector.

Total Government Funding

The FRSP will receive total administered funding of $272.31 million in 2009–10.   This funding is a continuation of current funding levels.

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