Cybersafety – Publicly funded grant recipients and their clients

Over the past decade there has been increasing use of computer technology to deliver services to clients. From time to time, client and community groups have raised concerns about the need to protect clients and particularly children from inadvertent exposure to inappropriate material such as very violent or sexually explicit material or other inappropriate uses of this technology.

The Commonwealth’s policy is that as part of any publicly funded service delivery, the safety of clients and children when using computers and digital technology must be assured.

Under this new policy, it is expected that grant recipients will take reasonable steps to protect their clients, and particularly children, from the risks of harmful content and harmful or inappropriate use of computers and digital technology, where the grant recipient’s computers and other technology are supported through public funding.

Reasonable steps to protect may include having a policy in place about appropriate use of computers and cybersafety protection for staff and clients, filters installed, audits, and providing information and/or training to staff and clients about cybersafety. 

The implementation of this policy is beginning with the Department of Social Services (DSS) grant agreements and then being extended over time to grant agreements managed by other Commonwealth agencies.

If we require, you must promptly provide evidence in a form determined by us that you have complied with the requirements of this policy.

You agree to reflect your obligations under this policy in all subcontracts you enter into in relation to the grant activity or part of the activity.

This policy applies to all publicly funded grant recipients which receive funding under a DSS Grant Agreement.

Date of Effect: 1 July 2012


  • “Cybersafety” means having in place strategies to minimise and manage risks of exposure to inappropriate on-line content by users of computers and digital technology.

Fact Sheet: Cybersafety – Publicly funded computers

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