National Community Attitudes Survey

In February 2013 a nation-wide survey of community attitudes to safety and well-being will begin. The survey is being conducted for the Department of Social Services by the Victorian Health Promotion Foundation together with the University of Melbourne and the Social Research Centre.

What is the survey about?

The survey is focused on community attitudes to violence. The survey is being conducted across Australia. The results of the study will help to inform policy on violence and related issues in the Australian community in order to improve public health and safety.

Who is conducting the survey?

The Social Research Centre is contracted to conduct the telephone interviews required for this survey.

Who has been selected for interview?

Households and individuals with a mobile phone are selected on a random basis to take part. Any information provided will be treated in the strictest confidence by The Social Research Centre. The Department will not receive any information from the survey that could identify you or your household.

How will the information be used?

The information collected in this study will be used by the Commonwealth, state and territory governments to help improve the health and safety of all Australians.

Why you should participate in the survey?

It is vital the survey represents all sectors of the Australian population accurately and fairly. Feedback on these issues helps to improve the public health and safety of all Australians.

How did we get your telephone number?

In order to ensure the sample represents all sectors of the Australian population, all telephone numbers, landline and mobile, have been generated randomly by computer to cover all possible telephone numbers, including listed and unlisted numbers  We are dialling both landline and mobile phone numbers as many people are only contactable via the mobile phone. It is important that these people are also included in the survey. 

How long will the survey take to complete?

The survey will take about 20 minutes to complete, depending on your answers. If you would prefer to participate in the survey at another time that is more convenient for you, this can be arranged. The survey will be conducted until the end of April.

Is the survey compulsory?

The survey is entirely voluntary, but your participation is important if the Department is to get accurate feedback from all Australians.

Why do we need to speak to the person with the most recent birthday?

In order to ensure a representative sample as possible, asking to speak to the person aged 16 years or over in each household who is having the next birthday enables us to randomly select a person in each household. Those who are contacted on their mobile phone will be asked to participate if they are aged 16 years or over.

How do we ensure your privacy is protected?

Any information you provide will be completely confidential and your own answers will not be identified as individual responses. Responses are used for research purposes only and are treated in strict confidence. All information collected and provided to the Department and other governments will be kept strictly confidential and individuals will not be able to be identified. No other agency or department will have access to your details. We are bound by the Provisions of the Commonwealth Privacy Act, as amended in December 2001.

Where can I get more information about the survey?

For general enquiries about the survey or to lodge a complaint:

  • call The Social Research Centre on 1800 023 040 (free call from land lines. Mobile phone users who contact the Centre on this number can ask for their call to be return to minimise costs to them)
  • visit The Social Research Centre website

This research has been approved by the University of Melbourne Human Research Ethics Committee. For general enquiries about the survey or to lodge a complaint call The Social Research Centre on 1800 023 040.

If you have any ethical concerns, about this research project you can contact the Executive Officer quoting ethics ID ## 1238640 (ph: (03) 8344 2073; fax (03) 9347 6739).

Content Updated: 26 November 2013