- Approved Money Management Course Operational Guidelines
- MoneyBusiness Operational Guidelines
- Assessment and approval of courses
- Reporting template for approved money management courses
- Approved money management course Certificates of Completion
- Currently Approved Courses
- Approved Money Management Course factsheets
Services delivering approved money management courses must operate in accordance with the Approved Money Management Course Operational Guidelines.
These Operational Guidelines set out the requirements for all organisations delivering an approved money management course
It is a requirement of their funding agreements, that all Department of Social Services (DSS) funded Financial Management Program Services (Money Management Services, Commonwealth Financial Counselling Services and Emergency Relief organisations) operate in accordance with these Guidelines when delivering an approved money management course.
Non-DSS funded organisations must also deliver approved money management courses in accordance with the relevant provisions of these Guidelines.
Services delivering the MoneyBusiness Course (an approved money management course) must also operate in accordance with the MoneyBusiness Operational Guidelines.
Operational Guidelines can be downloaded from the links on this page. The Operational Guidelines are also provided to Service Providers by DSS as part of their Funding Agreement packages.
ANZ developed MoneyBusiness in partnership with DSS in 2005. MoneyBusiness has brought together ANZ's knowledge and experience in financial literacy and the Australian Government's overview of service delivery.
MoneyBusiness was developed with the purpose of helping to build the money management skills and confidence of Indigenous Australians and assist in building a stronger savings culture.
ANZ and DSS have agreed to make MoneyBusiness available for delivery as:
- community education workshops; and/or
- an approved money management course.
MoneyBusiness is delivered through selected organisations funded by DSS under the Financial Management Program.
DSS requires all money management providers in the Northern Territory and Western Australia delivering services in locations where Income Management applies to deliver MoneyBusiness as an approved money management course as part of their core service offer. Some Commonwealth Financial Counselling and Emergency Relief service providers in these locations also deliver MoneyBusiness as an approved money management course.
The Operational Guidelines are designed to assist Financial Management Program providers and workers understand MoneyBusiness. They provide information on the use of MoneyBusiness and specify the conditions of use that must be adhered to by organisations delivering MoneyBusiness.
Some non-DSS funded organisations also deliver the MoneyBusiness Kit through a license issued by ANZ.
Find out more about MoneyBusiness
DSS funded organisations required to deliver MoneyBusiness as a condition of their funding agreement receive training through the Financial Management Resource Support Unit to deliver the MoneyBusiness Course. They will also be able to apply to DSS to have other courses they deliver assessed for approval as an approved money management course.
All other organisations delivering financial education courses that wish to deliver their course as an approved money management course will need to apply to DSS to have their course assessed.
Course owners will need to apply for approval of their course and will be required to include a list of other organisations permitted to deliver their course under licensing (or other) arrangements as an approved money management course.
Non-DSS funded organisations delivering approved money management courses will not be reimbursed for costs associated with the approval process or for delivering the course.
The approval process
Organisations seeking approval of their course must use the application form provided by DSS.
You can also request an application form by emailing DSS at firstname.lastname@example.org
DSS will acknowledge all applications for approval and will write to advise the outcome of the assessment process.
DSS has an approved money management course assessment team who will contact you if additional information is needed to support your application, or if your application is incomplete.
Course owners will be required to advise DSS of any changes to the content of their approved money management course at email@example.com
Information needed to support your application
Course owners must provide the following course information to support their application for approval:
- A course outline- this must show the topics to be covered and the amount of time to be spent on each topic
- A copy of the course advertising or promotional material- this could include flyers or fact sheets that show when and where the course is available
- Examples of materials that will be given to participants- for example work books or handouts, and
- A list of organisations permitted to deliver your course as an approved money management course, including names and locations.
Organisations delivering approved money management courses under their funding agreement must provide DSS with quarterly reports showing the dates and locations of courses to be delivered for the following quarter.
The information collected will be passed to Centrelink to help them assist clients and to make successful referrals.
These reports must be submitted using the template provided by DSS in accordance with the terms and conditions of the organisations funding agreement. Templates must be submitted before the start of the reporting period, and can be updated by submitting a replacement report as required.
Reasons why service providers may need to provide an updated course schedule include, but are not limited to:
- adding or removing scheduled courses in response to demand
- delivering services in new or additional locations
- cancellation or rescheduling of courses due to significant weather events
- cancellation or rescheduling of courses in individual communities due to sorry business
- cancellation or rescheduling of courses for staffing reasons.
When a service provider commences delivery of approved money management courses part way through a reporting period, they must submit a course schedule for the remainder of the reporting period. This report must be provided to DSS as soon as practicable, and no later than 14 days after commencing course delivery.
Important note: If quarterly reporting periods under Item F of the Schedule attached to a services funding agreement are different from those in the reporting template, the service should use the dates in Item F of the Schedule attached to their funding agreement.
Organisations delivering approved money management courses under their funding agreement with DSS must issue Certificates of Completion to participants who have completed all face-to-face sessions or workshops.
Certificates must be issued using the certificate template supplied by DSS.
All relevant fields on the template must be completed and certificates supplied to participants at the completion of their course.
Using the template supplied by DSS will ensure certificates meet the minimum requirements and enable Centrelink to easily identify that the client has completed an approved money management course.
Service providers will be able to include their service logo and the name of their course in the template.
A Certificate of Completion must be issued to each participant.
Certificates must include the following information:
- The full name of the participant
- Full names are required to enable easier identification of participants
- The name of the course
- E.g. MoneyBusiness Course
- The name and location of the organisation delivering the course
- Course commencement and completion dates
- The course commencement date is the date the person registered for their course, not the date of their first face-to-face session
- Course ID and Provider ID numbers (as provided by DSS)
- The Course ID and Provider ID will be provided by the FMRSU during training to deliver the MoneyBusiness Course. Both Course ID and Provider ID will need to be included on the Certificate of Completion to allow DSS and Centrelink to monitor participant outcomes (e.g. how many people who completed a course have been successful in their savings habit and have received the Matched savings Payment)
- A Course ID and Provider ID will also be provided to non-DSS funded organisations when their course has been approved.
Certificates must be signed by a representative of the organisation delivering the approved money management course.
It is the responsibility of the participant to provide their Certificate of Completion to Centrelink to support their claim for the Matched Savings Payment.
DSS will provide an electronic copy of the certificate template which can be printed with the organisations crest/logo and approved course name.
If your organisation has not received a template for the certificate during MoneyBusiness Course training (delivered by the Financial Management resource Support Unit), you can request a copy by emailing DSS at firstname.lastname@example.org
Certificate of Completion sample
The following courses are approved money management courses:
- The MoneyBusiness Course - delivered by all DSS funded Money Management Services and some Commonwealth Financial Counselling Services and Emergency Relief providers. ANZ developed MoneyBusiness in partnership with DSS in 2005. MoneyBusiness has brought together ANZ's knowledge and experience in financial literacy and the Australian Government's overview of service delivery.
- MoneyMinded Basics - MoneyMindedTM is an adult financial education program developed in 2002 by ANZ with input from the Australian Securities and Investment Commission, NSW Department of Education and financial counsellors. MoneyMinded improves basic budgeting, savings and money management skills. It is delivered by financial counsellors and community partners and helps people to learn to live within their means, increase their savings and assets, manage their credit and debt, and plan for the future.
MoneyMinded Basics is a tailored financial literacy course (4 workshops) based on the MoneyMinded resources. MoneyMinded Basics Facilitator Training is available to suitably qualified people working in the community sector. To find out about training or to see how your organisation can deliver MoneyMinded Basics, please email email@example.com
Financial Wellbeing Course – delivered by DSS funded Place-based Money Management Services. This course was developed by DSS in 2012 to support the rollout of Income Management in five urban and regional locations throughout Australia. The Financial Wellbeing Course is a basic financial literacy course and was developed as a mainstream course that could be delivered to clients across Australia. The course is currently available only to DSS funded Financial Management Program providers in the five Place-based Income Management locations.
- Employment & Life Skills: Managing Money – developed by Tiwi Islands Training and Employment Board. This course supports Tiwi Islanders undertaking Language Literacy and Numeracy education and receiving money management support from the Tiwi Islands Training and Employment Board (TITEB). This course is aligned with the Certificate I in General Education for Adults (Introductory).
Completion of an approved money management course is one of the eligibility requirements for the Matched Savings Payment.
The list of approved money management courses will be updated as new courses are approved.