Indigenous Coordination Centres and Regional Operations Centres

Indigenous Coordination Centres

Indigenous Coordination Centres are a part of each FaHCSIA State Office.  Located in urban, regional and remote areas, ICCs engage with Indigenous communities, other levels of government and service providers to support initiatives that help close the gap on Indigenous disadvantage. ICCs are located in all States and the Northern Territory, with the ACT being managed by the NSW State Office.   

The 29 ICCs operate in whole-of-government arrangements that are tailored to the needs of local communities within a region. In some locations, ICCs are large regional offices working with Indigenous and non-Indigenous people but in other areas the ICCs are smaller offices with a specific Indigenous focus.  

To support whole-of-government activities, ICCs may also host staff from various other Australian Government departments eg Health and Ageing; Employment, Education and Workplace Relations; Sustainability, Environment, Water, Population and Communities; and Attorney General’s.

In some places State Government agencies operate in co-located arrangements in the ICCs and, in remote areas, a number of ICCs are co-located with Regional Operations Centres. 

Regional Operations Centres (ROCs)

Six Regional Operations Centres (ROCs) serve priority Indigenous communities under the National Partnership Agreement on Remote Service Delivery

Regional Operations Centres house staff from both the Australian Government and the relevant State or Territory Government.  They support locally based staff including Government Business Managers (GBMs) and Indigenous Engagement Officers (IEOs) to provide a single government interface to focus and simplify community engagement with government representatives.

The six Regional Operation Centres are located in:

  • Darwin, NT
  • Cairns, Qld
  • Mount Isa, Qld
  • Broome, WA
  • Adelaide, SA
  • Dubbo, NSW

Contact ICCs and ROCs

Contact details for Indigenous Coordination Centres (ICCs) and Regional Operations Centres


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