Excellence in addressing homelessness in a regional, rural or remote location

Award recipient


CASA Finalists









Community Accommodation & Support Agency (CASA) Inc, QLD

CASA provides short term supported accommodation in the Mackay area for families with dependent children in their care. Clients are case managed and individuals are empowered to access independent accommodation and achieve stability. The team also works with families and individuals at risk of losing their housing through the Homestay program, by linking households to health service support, household management skills and budgeting assistance. CASA takes a prominent part in interagency working groups and projects addressing identified needs to service our community’s homeless population.

Other finalists

Housing Legal Clinic – city to country homeless persons' legal services through Welfare Rights Centre SA Inc, SA

The Welfare Rights Centre established the Housing Legal Clinic in July 2006 to provide pro bono legal services in an effort to help end homelessness and reduce the risk of eviction. The Clinic works with law firms to provide easy-access services to clients at seven homelessness agencies across Adelaide. In 2011, the Clinic expanded to provide legal services to people in country towns and remote areas of South Australia.

Western NSW Homelessness Action Plan (HAP) – Intensive Case Management Support for Single Men with Complex Needs – Bathurst and Orange through Mission Australia 

In Bathurst and Orange, the Western NSW HAP program addresses homelessness in a particularly vulnerable group: single men with complex needs. The program was developed to provide a local response among men – especially Aboriginal men – who are facing homelessness and to address the issues that underlie it, such as alcohol and drug dependency, financial hardship, unemployment, low literacy and anti-social behaviours. There is a regional HAP document you can download that explains more about the Western NSW Homelessness Action Plan (HAP).

The Bundaberg Housing and Homeless Forum, QLD

The Bundaberg Housing and Homeless Forum is a regional network of housing and homeless sector workers that helps people navigate their way to support when homeless or at risk of homelessness. The Forum devised the Homelessness Flow Chart, a simple tool to help people find the service they need; at the time they need it. The Forum has planned a range of activities for 2013 that will highlight Youth Homelessness Matters Day, Homeless Person Week, and Anti-Poverty Day. It will run workshops, provide tools and resources to explain how the housing system works.

To learn more about these programs read the National Homelessness Services Achievement Awards finalist booklet.

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